01 Nov
Fuzz Wax Bar - Newmarket
Newmarket
Job details
Here’s how the job details align with your profile.
Pay
- $17.00–$18.50 an hour
Job type
- Part-time
- Permanent
Shift and schedule
- Evening shift
- Every Weekend
- Day shift
- + show more
Location
17325 Leslie Street, Newmarket, ON
Benefits
Pulled from the full job description
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Full job description
SALON RECEPTIONIST (FRONTLINE)
FUZZ WAX BAR
OVERVIEW
Who We Are: Fuzz Wax Bar is Canada's leading provider of membership-based waxing services. We are experts in our craft and continually elevate the industry standard through transparent and supportive client experiences.
We are a gender-neutral waxing salon that uses speed-waxing techniques, that prides itself in being accessible, inclusive and where EVERY BODY can receive the same amazing services, from start to finish.
Our company has multiple locations across Canada with great expansion plans in progress.
WE ARE DIFFERENT! IS THIS FOR YOU?
- We are a GENDER-NEUTRAL, FAST-PACED WAXING SALON thriving on the busy and high volume.
- We are a membership-based salon, where we have a FUZZ WAY of waxing that is the same across all of our locations.
- We welcome EVERY BODY and are providing customer service that clients love and come back for every month. Waxers will be asked to wax male, female or non-binary clients on a daily basis.
- We are CONVENIENT for our clients: we are open 7 days a week and focus on accommodating as many clients as possible and especially our huge list of monthly members.
- POSITIVITY is our superpower! While recognizing that the speed waxing business model has its challenges, we believe in growth,
work life balance and teamwork.
At Fuzz, we have remained committed to being a place where we support one another no matter what, focus on positive solutions and go to work every day loving what we do and the people we do it with.
The Role The Frontline at Fuzz Wax Bar is a passionate customer-service expert who loves transforming all experiences into memorable ones, every day. They are interested in all things waxing, product sales and educating clients on pre and post wax care services. Does this sound like you? We’d love to hear from you!
RESPONSIBILITIES
- Ensures outstanding levels of customer satisfaction by being knowledgeable on all products and services offered.
- Understands memberships and how they fit into customer’s busy lifestyle or how they would be beneficial to them.
- Presents all perks of being a member to all clients and ensure that members are reminded of the perks of being part of the community.
- Is a schedule master and can optimize appointment bookings to increase location efficiency.
- Keeps updated on new training and policies changes and be willing to be agile on learning and implementing new processes.
- Consistently provides all clients with the Fuzz experience and signature conversations.
- Achieves optimal sales success and excels in sanitation standards.
- Maintains an awareness and interest of all things Fuzz, including membership perks and product benefits
- Answers calls and emails in a professional way
- Contributes to a positive and inclusive work environment
QUALIFICATIONS
- Has the confidence to achieve great results with enthusiasm and is motivated to interact with customers in order to deliver an elevated experience that instills a sense of trust
- Speaks eloquently with knowledge about wax-care products and services offered.
- Is able to work without supervision while delivering high results
- Provides strong customer service, utilizing de-escalation techniques when necessary
- Strong cognitive skills, including decision making and financial analysis in order to sell memberships when applicable
- Demonstrates a high level of ethics, values, integrity, and trust
- Flexible availability – Fuzz general operating hours are 7 days a week,Monday - Friday 8am to 9pm with weekends from 9am-5pm. The schedule will require coverage of a mix of opening shifts, closing shifts and weekends.
WHAT FUZZ OFFERS
- Competitive wages including bonus potential on sales targets
- Employee health benefits program after probation period
- Corporate discounts at GoodLife fitness
- Complimentary waxing
- 20% off Fuzz products
- Fuzz employee referral program
- Full Fuzz training
- On site free parking
- Public transport nearby
Job Types: Part-time, Permanent
Pay: $17.00-$18.50 per hour
Expected hours: 15 – 30 per week
Additional pay:
- Bonus pay
Benefits:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- On call
Education:
- Secondary School (required)
Experience:
- Front desk: 1 year (required)
- retail sales: 2 years (required)
Work Location: In person
Application deadline: 2024-04-26
Expected start date: 2024-04-29