25 Oct
Royal Bank of Canada
Toronto
Job SummaryThe Account Admin Officer will serve as a first point of contact for account managers and assists in the day-to-day management of the area, proactively creating capacity by adapting effective workflow systems & processes, platform technology and organizational change initiatives focused on Special Loans and Advisory Services (SLAS). Job DescriptionWhat is the Opportunity? RBC’s Special Loans & Advisory Services (SLAS) Group is looking for an Account Admin Officer to join their team, supporting account managers in Commercial Markets.
The Account Admin Officer will serve as a first point of contact for account managers and assists in the day-to-day management of the area,
proactively creating capacity by adapting effective workflow systems & processes, platform technology and organizational change initiatives focused on Special Loans and Advisory Services (SLAS). What will you do? You will be a centre of expertise for most operational, credit administration and administrative issues for the unit, controlling activities to ensure they are organized and prioritized according to corporate policies.
Ensure consistency of processes & technology, champion platform issues and initiatives, and minimize costs by leveraging knowledge and expertise to assist the business. Ensure Manager’s needs are proactively identified and provide required information/documents for him/her to complete duties. Gather and prepare material required by Senior Manager’s for presentations, meetings, etc.
Provide administrative support as required with Microsoft and web based applications ensuring files referred to the team are accepted within the appropriate period. Support the onboarding of new staff, manage group expenses,
and pay invoices while maintaining appropriate records and controls. Manage office routines and expenses ensuring efficiency is maintained through availability of equipment & supplies and effective management of files & records.
Maintain a high level of organizational awareness (procedures, policies, systems) in order to facilitate duties for the team. What do you need to succeed? Must-haveOrganizational awareness & familiarity with Bank systems (Synergy, Sales Platform, CART, InfoAcces, Covarity, etc.); or high aptitude to learn new systemsProficient with Microsoft Office products (notably Excel)Self-driven with capability of managing multiple prioritiesAbility to take ownership/responsibility for issues and follow them through to completionWork with a sense of urgency as many requests require real time action to mitigate bank risk and ability to problem solve with great attention to detailNice-to-haveKnowledge of file referral process (and SLASE system)Working Knowledge of BCRMS, CMS is an assetProficient with Microsoft Access is an assetExperience in the Business Service Centre is an assetWhat’s in it for you?
A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plansCompetitive pay and high-earning potentialAll the tools, training, and team support you need to grow your careerFlexible work/life balance optionsJob SkillsCommunication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing SoftwareAdditional Job DetailsAddress:20 KING ST W:TORONTOCity:TORONTOCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:GROUP RISK MANAGEMENTJob Type:RegularPay Type:SalariedPosted Date:2024-10-25Application Deadline:2024-11-09Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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