Vice President, Personal Lines

Vice President, Personal Lines

Billyard Insurance Group (BIG) is a leading force in the insurance industry, committed to attracting the best insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. At Billyard Insurance Group, our mission is clear:





to establish a nationally recognized insurance brokerage brand that empowers brokers and leads the digital insurance revolution.
The Vice President of Personal Lines is accountable for overseeing the strategic direction and operational excellence of the Personal Lines Portfolio. This leader will drive the development and execution of strategies to enhance profitability, create strong carrier relationships, develop and manage policies and guidelines frameworks and ensure regulatory compliance. The role requires a hands-on visionary leader with a deep understanding of personal lines products, a strong background in technical and portfolio underwriting, and the ability to lead cross-functional teams effectively.
What does the Vice President, Personal Lines do?

- Develop and implement strategic plans for personal lines to achieve profitable growth targets and operational objectives.
- Align personal lines strategies with the organization’s overall vision, goals and values in collaboration with executive leadership.






- Oversee the personal lines underwriting function, ensuring that practices align with company policies, profitability standards, and risk management objectives..
- Oversee the Quality Assurance team to enhance the quality, accuracy and profitability of the personal lines portfolio.
- Develop and sustain strong relationships with key insurance markets, serving as the primary senior management liaison in managing profitability, resolving operational issues and aligning strategic goals
- Lead the development, revision, and implementation of personal lines policies, guidelines, and processes to support high-profitability standards and manage.
- Ensure compliance with regulatory requirements and internal standards across the portfolio and it’s processes.






- Review and approve complex underwriting decisions.
- Enhance process efficiency and optimize workflows by identifying and implementing strategies that streamline operations and maximize digitization.
- Collaborate with the Technology Department on the development of proprietary insurance platforms to manage business processes, compliance, and operational effectiveness.
- Collaborate with Business Development and Branch Management to improve the profitability standards of sales and service at the front line
- Maximize the use of analytics to monitor performance and drive decisions and actionable insights, including developing and evolving analytics capabilities






- Lead and mentor a team of leaders and professionals and play a key leadership role across the organization.
- Foster a collaborative and high-performance culture, promoting operational effectiveness, professional development, and succession planning.
- Build and maintain strong relationships with key stakeholders, including regulators, industry groups, vendors, and external partners as required.
- Represent the organization in industry forums and discussions, advocating for company interests and staying abreast of industry trend.

Does this sound like you?

- In-depth knowledge of personal lines products, underwriting principles, and regulatory requirements.
- Strong analytical skills with the ability to interpret complex data and make informed decisions.
- Proficiency in insurance industry software and tools,





including underwriting and quality assurance systems.
- Experience with strategic planning and execution, operations management, and process improvement methodologies.
- Strong skills in leading and using business analytics to drive business decisions
- Exceptional leadership and team-building abilities, with a track record of motivating and developing high-performing teams.
- Excellent communication skills, both verbal and written, with the ability to present complex information clearly and persuasively to various audiences.
- Strong interpersonal skills with the ability to build and maintain relationships with stakeholders at all levels.
- High level of integrity and ethical standards, with a commitment to upholding the company’s values and standards.







Qualifications:

- Bachelor’s degree in Business Administration, Finance, Risk Management, or a related field.
- Minimum of 10 years of experience in personal lines with at least 5 years in a senior management or executive role.
- Proven track record of successful leadership in underwriting, quality assurance, policy management, and operations planning.
- An active and unrestricted personal lines insurance license from a relevant licensing organization is an asset.
- An advanced degree (MBA, Master’s) is an asset.

What We Offer

- People-focused company culture
- Comprehensive benefits including medical, vision, dental, and Employee Assistance Program (EAP)
- 3 weeks’ vacation in year 1, 4 weeks in year 2
- Birthday day off






- Hybrid work from home / in-office environment
- Retirement savings programs, with company-matched RRSP contributions

Working Conditions

- Works primarily in a standard office setting with a typical climate-controlled environment. The role requires periods of sitting, computer use, and participation in meetings or collaborative sessions. Noise levels are generally low, and the position involves minimal physical exertion.
- The role is required to travel for meetings with external insurance partners and related industry events as required.

Our Commitment to Diversity, Inclusion and Belonging Billyard Insurance Group is committed to building a transparent environment where everyone feels heard, welcomed, and included. We believe Diversity, Inclusion,





and Belonging are fundamental in our vision to be the leading insurance platform in Canada. BIG is a proud, equal-opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Our Commitment to Accessibility Billyard Insurance Group is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at [email protected] or 905.346.2190 ext. 10211.

▶️ Vice President, Personal Lines
🖊️ Billyard Insurance Group
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