25 Oct
TCI Toyota Canada
Canada
Job Description
Development & Validation Engineering - 24 Month Contract/Acting
Rank P5
Scarborough, Ontario (Hybrid)
Deadline: Please apply by November 4, 2024.
Toyota Canada Inc. (TCI) has an exciting contract/acting opportunity for an individual with a passion for technology and the automotive industry. In this role, which reports to the Manager of Connected Technologies (CT), the successful candidate will be responsible for coordinating technical requirements with affiliate partners & stakeholders, supporting current and future generations of In-Vehicle-Infotainment (IVI) & App development activities, and actively performing testing and validation work to ensure market readiness and quality. In doing so,
this individual will be ensuring successful launches for the Canadian market through issue identification and resolution. Ultimately, this role complements the development & engineering section of TCI-CT in the planning, testing, and execution of new connected services and features, both within the vehicle and within the app, for current generation telematics systems and beyond.
What We’ll Bring:
Company & Culture
- A hybrid work environment
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career
- A focus on respect for people and continuous improvement
- Summer Hours – condensed work week during the summer
Benefits
- Competitive compensation package
- Extended health care and dental benefits effective immediately
- Associate vehicle discount program
- Paid holiday shutdown and competitive paid time off benefits
What You’ll be Doing:
Coordinate Technical Requirements for Current & Future Generation Products & Services:
- Verify all technical and business requirements are captured, communicated and completed for current and future connected products and services
- Identify, investigate and resolve all technical requirement issues and gaps in preparation for launch, ensuring market readiness for deployment
- Identify, investigate and resolve any technical requirement issues post-launch to enhance customer experience and product/service quality
Testing & Validation for In-Vehicle-Infotainment (IVI) & Toyota/Lexus App:
- Perform Canadian market specific testing and validation of vehicle Head Unit (HU) and App to ensure market readiness for launch
- Consult and achieve alignment with Toyota Motor North America (TMNA) and Toyota Connected North America (TCNA)
- Identify, track, prioritize,
investigate and resolve all technical issues impacting Canadian customers and support root cause analysis and solution implementation
- Assist CT Engineer and CT Senior Engineer with current and future generation planning, development, testing and execution of new and updated connected features
- Support market readiness confirmation activities for Over-The-Air (OTA) updates
- Conduct beta testing; validate functions prior to production release
- Provide recommendations on IVI and App enhancements to improve the customer experience
Communicate & Collaboration with Internal and External Stakeholders:
- Collaborate with all stakeholders, both internally at TCI and externally at TMNA/TCNA and vendors, to ensure needs and requirements are appropriately communicated
- Advocate and promote awareness of unique Canadian requirements and market-specific issues/needs
- Build strong and productive relationships with TMNA/TCNA and Affiliate partners
- Support and promote internal and external awareness of Connected Technologies
Enhance Work Processes and Efficiency:
- Lock in and measure incremental success through the creation and maintenance of Standard Operation Procedures (SOPs)
- Initiate and implement appropriate ‘kaizen’ (continuous improvement) efforts, which result in work efficiencies relating to improved time, process efficiencies, cost reduction or avoidance
- Continual reflection of CT products and services offerings
What You’ll Bring:
- University Degree in Engineering, Software, Information Technology,
or equivalent work experience in a technology product-focused role
- 5+ years of experience with project management, problem-solving, root-cause analysis/issue resolution, product development, testing & validation, preferably in vehicle infotainment systems and apps
- Demonstrated customer service, analytical & problem-solving skills (technical & business)
- Excellent written and interpersonal communication skills
- Results-oriented, proactive, self-starter
- Comfortable operating in an ambiguous, fast-paced environment with constantly changing and high-demand priorities
- Comfortable with technology and technical issues with an ability to translate into non-technical terms
- Ability to foster productive relationships with internal and external partners
- Ability to travel on occasion
- Bilingualism (French/English) is an asset
About Us
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?
A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality,
community involvement and environmental responsibility.
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.
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▶️ Development & Validation Engineering - 24 Month Contract/Acting
🖊️ TCI Toyota Canada
📍 Canada