25 Oct
MUFG
Toronto
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups.
Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve.
We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.
This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Job Summary
The Senior Manager, CMU ('Client Management Unit') will be responsible for the performance of Client Management FLOD ('First Line of Defense') and Compliance related functions, particularly KYC ('Know Your Customer') on-boarding, and other Corporate Banking customer-related requests.
The Senior Manager will act as a liaison between several groups and LOBs ('Line of Business') including, Compliance, Legal, BURCO ('Business Unit Risk & Compliance Officer'), Audit, Risk, Operations and other enterprise stakeholders to ensure risks have been appropriately assessed and controls are adequately implemented.
Key Accountabilities: On-boarding, KYC and Business support: Materially responsible for the performance of the CMU Team by leading and managing direct reports
Lead, manage, and ensure implementation and effectiveness of GCIB's ('Global Corporate & Investment Banking')
customer on-boarding process and other customer-related requests including oversight and Business as Usual ('BAU') functions
Responsible for procedure monitoring and reporting to ensure integration with risk, compliance, and operational aspects of the Bank
Manage the KYC / AML ('Anti-Money Laundering') internal process, documentations, and related tools / platforms from a FLOD perspective
Act as subject matter expert on platforms and subscriptions specific to the CMU team
Accountable for developing strong and productive working relationships with several groups and LOBs including, GCIB, Compliance, Legal, Audit, Risk, Operations and other enterprise stakeholders, particularly GFCD ('Global Financial Crimes Division')
Lead the implementation and maintenance of GCIB Internal Standard as well as CMU manuals and procedures
Responsible for reporting and monitoring historical and forecast profit profile – both credit and ancillary returns – for GCIB's customers
Oversee portfolio analytics, reporting and presentations to deliver management-level views on the portfolio level risk/return and market elements on the portfolio
Quality Control/Quality Assurance: Manage Quality Assurance ('QA') and Quality Control ('QC') reviews of customer KYC files
Responsible for managing the review, query and approval of KYC files completed by the Business Stream (1a function of customers).
Lead communication with FLOD, SLOD ('Second Line of Defense'), TLOD ('Third Line of Defense')
and external stakeholders to ensure adequate understanding of KYC
Responsible for meeting the requirements of various MUFG standards, policies & procedures including but not limited to GFCD KYC Policy / Standard / KYC Due Diligence Operating Manual
Maintain and enhance the KYC Due Diligence Operating Manual per GRO ('Global Roll-Out') and increased specialization requirements and any related internal policy procedures in collaboration with FLOD and SLOD
Risk Controls & Reporting: Responsible for maintaining the attestation in Resolver for GCIB related regulatory requirements
Accountable for escalation of LOB KYC queries to CAMLO ('Chief Anti-Money Laundering Officer') and/or CCO ('Chief Compliance Officer')
Work with FLOD and SLOD,
and closely monitor the KYC due dates in order to comply with Overdue Guideline / procedure
Act as primary contact from CMU team and maintain a good working relationship with the Compliance, Risk, Audit, Legal and related stakeholders • Act as CMU team escalation point when addressing responses to queries and requests during post-transaction review of approved KYC files
Stakeholder Management: Lead strong and productive working relationship with FLODs
Responsible for managerial tasks within the CMU team and GCIB
Manage relationships with local Compliance Department and Internal Audit, Testing teams and Global Financial Crimes Division (non-domestic)
Act as SME ('Subject Matter Expert')
for various cross-functional projects and manage relationships with multiple stakeholders at all levels
Business Unit Risk Management (BURM GCIB):
Responsible for FLOD GCIB execution for risk and control responsibilities assigned to the BURCO and related to the SLOD risk frameworks and compliance assessment requirements, including RCSA ('Risk & Compliance Self-Assessment'), Global Risk Assessment (GRA), Self-Assessment (SA), Inherent Risk Assessment (IRA) and RCM ('Risk & Compliance Management')
Represent GCIB for the Issues Management Framework including the identification, remediation planning, ongoing monitoring and closure validation of open issues, and collaborate with BURCO, SLOD and TLOD for issues resolution in a timely manner
Act as the SME to the LOB and to perform requirements in the execution of the risk management processes and controls and challenge the remediation activities of the LOB
Carry out Self-Inspection tasks as required
Collaborate with internal Risk Management and Compliance team members to ensure ongoing compliance with changing regulations, policies, frameworks; etc.
Act as primary GCIB BURM representative at BURCO / BURM meetings
Technical Skills
Solid understanding of Risk Compliance Management Program
Knowledge of Resolver tool considered an asset
Proficiency using Power
Point, Excel, and Word
Excellent problem solving skills, strong communication and negotiation skills
Critical thinking skills, Business process / analysis skills, Documentation skills
Experience and Abilities
Corporate banking experience is required
Experience performing KYC Quality Control and KYC Quality Assurance required
Solid understanding and knowledge of AML / KYC
Strong interpersonal and communication skills effectively applied within a demanding team environment
Strong relationship management skills; ability to establish and manage multiple stakeholder relationships with the business, within the three lines of defense and with corporate support functions
Education and Training
University Degree in Finance, or related discipline.
CAMS (Certified Anti-Money Laundering Specialist) Designation considered an asset.
Working Environment
4 days in Office; 1 day WFH ('Work from Home')
The job description and related application pertains to an opportunity with either MUFG Bank, Ltd., Canada Branch (“MUFG Bank Canada”) or MUFG Securities (Canada), Ltd. (“MUFG Securities Canada”).
The job description relates to the general nature, scope, quantity and quality of work contemplated for the position.
Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.
The receipt of an application by either MUFG Bank Canada or MUFG Securities Canada, as applicable, does not imply or guarantee employment.
Each of MUFG Bank Canada and MUFG Securities Canada is an equal opportunity employer.
• As a federally regulated entity, MUFG Bank Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Canadian Human Rights Act and the Canada Labour Code.
Where MUFG Bank Canada obtains information relating to protected grounds under the Canadian Human Rights Act as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Bank Canada does not use such information for decision making purposes relating to the position contemplated in this application.
• As a provincially regulated entity, MUFG Securities Canada is required to comply with applicable laws which prohibit discrimination based on protected grounds and which require accommodation to individuals in accordance with the requirements outlined in the Human Rights Code (Ontario) and the Employment Standards Act (Ontario).
Where MUFG Securities Canada obtains information relating to protected grounds under the Human Rights Code (Ontario) as part of the application process, it does so to monitor and otherwise evaluate its own compliance with such legislation and associated regulatory requirements; MUFG Securities Canada does not use such information for decision making purposes relating to the position contemplated in this application.
At MUFG,
our colleagues are our greatest assets.
Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative.
They reflect who we are, who we want to be and what we expect from one another.
We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
Our Culture Principles
Client Centric
People Focused
Listen Up.
Speak Up.
Innovate & Simplify
Own & Execute
▶️ Senior Manager - Client Management Unit - 18 Month Contract
🖊️ MUFG
📍 Toronto