24 Oct
Assent Compliance
Ottawa
Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.
We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.
Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.
Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.
Job Description
The Senior Solutions Consultant will be responsible for delivering sophisticated solutions tailored both at the organizational level and to individual client needs, leveraging the capabilities of the Assent Sustainability Manager and the professional services team.
This role involves a proactive approach to anticipate, understand and address the cross-functional needs of internal teams and clients, ensuring seamless service delivery and ongoing process optimization. The Senior Solutions Consultant is eager to learn with high motivation, is highly organized, with impeccable attention to detail, and plays an integral role as a mentor and advisor to junior team members.
Responsibilities
1. Pre-Sales and Consultative Support: Lead pre-sales activities with in-depth knowledge of products and services, including providing consultative advice during complex client engagements to drive adoption of recommended solutions and best practices.
2. Technical Solution Development:
Collaborate with sales and account teams to understand customer requirements, develop proofs of concept, and craft tailored technical solutions.
3. Implementation and Support: Develop implementation/onboarding plans for new product solutions and roles/responsibilities for all aspects of the implementation.
4. Product and Process Advocacy: Work closely with regulatory and product teams throughout the development lifecycle to support new solutions and provide feedback.
5. Training and Enablement: Collaborate with training teams to ensure sales and customer-facing teams have the technical knowledge necessary for improved sales effectiveness and customer success.
6. Team Mentor: Provide guidance, motivation,
and feedback for other team members regarding process documentation and solution development.
7. Contract and Documentation Management: Review and provide contract language and documentation for new solutions.
8. Continuous Improvement and Industry Awareness: Stay updated on industry trends, technological advancements, and competitive landscape.
9. Technical Expertise and Support: Provide ongoing technical support during the sales process, including responding to RFPs and RFIs.
Qualifications
1. Level of education, training, and experience equivalent to a degree in Information Technology, Computer Science, Software Engineering, Environmental Governance, Supply Chain Management, or related field.
2. Minimum of 8 years of progressive, customer-facing experience in software engineering, solutions engineering,
or product management within a SaaS environment.
3. Exceptional oral and written communication in English, demonstrating high professionalism and emotional intelligence.
4. Deep understanding of integrations, B2B SaaS products, databases, software development life cycles, and quality assurance principles.
5. Proficient in using MS Office Suite, Google Applications, and other productivity tools.
6. Knowledge of project management concepts and techniques required.
7. Passionate about providing innovative solutions with a strong interest in current and emerging technologies.
8. Proven ability to analyze data, derive actionable insights, and adopt a strategic approach to decision-making.
9. Strong collaboration, influencing, negotiation, and presentation skills.
10.
Excellent time management and organizational skills.
11. Highly adaptable, thriving in a dynamic environment with minimal processes and light oversight.
12. Receptive to feedback and committed to continuous self-improvement.
Additional Information
Life at Assent
Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages, life leave days, and more.
Financial Benefits: We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options, and more.
Life at Assent: We provide our team members with flexible work options, volunteer days,
and opportunities to get involved in corporate giving initiatives.
Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
Our commitment to diversity, equity, and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences.
If you require assistance or accommodation throughout any part of the interview and selection process, please contact ******** and we will be happy to help.
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▶️ Senior Solutions Engineer
🖊️ Assent Compliance
📍 Ottawa