24 Oct
Source Office Furniture
Edmonton
We make offices work better. We do this with expert, highly personalized service. With showrooms across Canada, we make it easy for our customers to experience our wide range of products. Our expansive warehouse network carries the largest in-stock inventory in the country, so our customers can get what they need, fast. Whether their office is large, small, or located at home, we help them create a functional and engaging office space where everyone is inspired to do great work.
As an Assistant Manager, you will play a crucial role in supporting the Store Manager in daily operations, driving sales, and ensuring exceptional customer service. You will support the Store Manager in managing inventory, leading a team of sales associates,
store administrators and operational staff. You are expected to contribute significantly to creating a positive work environment among staff and an engaging shopping experience for our customers.
Team Leadership:
- Assist in hiring, training, mentoring staff, and support career development activities
- Support the Store manager with daily operations of the store including invoice approvals, stock management, trouble shooting various issues
- Foster a positive team environment and encourage staff engagement.
- Play a significant role in Implementing corporate programs and activities.
- Schedule staff and manage team shifts to ensure adequate coverage.
Sales & Customer Service:
- Support the Store Manager in achieving sales targets.
- Develop strong product knowledge to effectively assist customers.
- Address customer inquiries and resolve issues promptly to ensure satisfaction.
- Assist in monitoring the accuracy of information reflected in the Source website and act quickly on inconsistencies identified
- Assist in monitoring, distributing, and completing follow-up reports of web leads and order submissions.
Operational Excellence:
- Oversee daily store operations in the absence of the Store Manager.
- Monitor payroll and commissions
- Assist in inventory management, including stock organization, transfers, and replenishment.
- Ensure compliance with company policies and procedures, including safety and security protocols.
- Assist in setting budgets and targets as well as budgeting for building maintenance.
Visual Merchandising:
- Help maintain an appealing store layout and product displays.
- Collaborate with the Store Manager on promotional strategies and merchandising initiatives.
- Monitor product pricing is appropriate and accurate.
Finance and Administration:
- Assist with sales reporting, inventory audits.
- Manage cash handling and end-of-day reconciliation as needed.
- Approve invoices and gain clear understanding of internal invoicing
Qualifications:· Strong interpersonal and communication skills with experience leading a team· Has the ability to navigate systems and various business software. · Analytical skills and the ability to navigate and leverage data from Syspro (or similar systems). This may include recommending and executing solutions to increase customer retention and branch profitability. · Strong Administrative skills; experience with business processes such as reconciliation or balance management, warehouse systems and allocations.
· Ability to perform in a high volume, time sensitive environment· Degree or Diploma in Business Management is an advantage· A background in commercial office furnishings is an asset
#INDHP
▶️ Assistant Manager
🖊️ Source Office Furniture
📍 Edmonton