Business Systems Analyst, Intermediate

Business Systems Analyst, Intermediate

Reference #: 7567
Location: Ottawa
Type: Sub-contract
Donna Cona Inc. is currently seeking a Business Systems Analyst, Intermediate for one of our key clients in the insurance industry. This role leads consulting and implementation services within the Global Corporate Technology portfolio, with a focus on Human Resources and specifically SuccessFactors Solutions. The candidate will act as a trusted advisor supporting business functions as our client evolves their technical footprint on their transformational journey to cloud and SaaS models. This will be a 6 month contract to start, with a hybrid work model (2 days onsite, 3 days remote). Location city(s): Winnipeg, Toronto, London, and Montreal.






Candidate MUST have the following:
University degree, or certification in computer science;
Minimum of five (5) years of relevant experience as Sr. BSA / Functional IT Consultant within HR;
Minimum of five (5) years providing consulting on large scale ERP technical/ SaaS implementations (e.g., SAP HCM, SuccessFactors);
Demonstrated experience working within SDLC/Agile: analysis, design, configuration, prototyping, testing deployment with cloud and on-premises applications;
Experience working with demanding business areas, managing relationships, and setting expectations;
Demonstrated ability to multi-task, juggling multiple priorities in a professional manner;
Ability to lead and collaborate remotely;
Experience with SAP Activate methodology would be an asset;
Positive, optimistic attitude-solution oriented focused on improvement;
Strong attention to detail;
Excellent verbal, written, and interpersonal communication skills;
High level of personal ownership, collaborative teamwork,





holistic value-centric perspective, work adaptability and innovation; and
Ability to work under pressure, working on multiple projects simultaneously and juggling priorities.
Candidate should have the following demonstrated experience:
Working in partnership with preferred vendors to understand product roadmaps and recommend new solutions and ideas to enhance business model;
Using industry consulting methodologies to understand business requests/expected outcomes to translate and document them into requirements, prototypes and/or technical solutions;
Evaluating current business problems and providing advice on the applicability and usability of alternative technology products or solutions;






Leading conversations in ambiguous situations and influencing discussions to guide clients to make decisions/come to resolution on outstanding items/issues;
Participating in meetings to communicate technical landscape and complexities to all relevant stakeholders;
Working with businesses to identify prioritization conflicts and proposing alternative solutions or options;
Providing inputs in promoting and implementing best-practice solutions for business processes and product capabilities (SAP HCM – SuccessFactors);
Providing end-to-end technical direction and execution (analysis, design, development, configuration, testing, deployment) on SuccessFactors;






Rationalizing and documenting technology requirements that would match with proposed products/services to address stakeholder needs;
Understanding the as-is situation and goals of the client and contributing to roadmap design (processes, applications, systems, new functionality, migration, and conversion) as well as the appropriate operating concept based on SAP’s offerings to enhance efficiencies and the employee experience;
Working in partnership with internal colleagues and the external technical partners to investigate and research problems and providing solutions;
Designing and delivering high quality solutions through system configuration and/or requesting technical development that meet overall business requirements;
Designing, developing, and implementing functionality for required Human Resource processes.





Working with business and IT teams to ensure business requirements are validated and system development goals are achieved;
Providing technical support for the SuccessFactors system maintenance and enhancements, including integration to other systems;
Performing regular system maintenance tasks, such as implementation of Releases and upgrades;
Fulfilling operational or enhancement work requests as needed; and
Comfortable working with ambiguity.
Donna Cona is committed to a diverse, equitable and inclusive workplace. We are an equal opportunity employer. We don’t discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, or any other protected status.





We are committed to maintaining a barrier free recruitment process by providing equal employment opportunities through recruiting and retention of individuals.

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▶️ Business Systems Analyst, Intermediate
🖊️ Donna Cona
📍 London