Corporate Concierge Supervisor

Corporate Concierge Supervisor

Key Responsibilities:

Founded in Calgary in 2011, Equium Group is a fully integrated, award winning real estate organization specializing in condominium, commercial and residential real estate services. Our scope of services includes property management, development, construction, marketing, leasing and property investment. Our current portfolio under management is valued at 5.0 billion dollars across 19.0 million square feet.

Equium Group has won the Consumer’s Choice Award for top Property Management company in Southern Alberta for the last six consecutive years. Equium Group was also featured as one of Canada's Fastest Growing Companies by Maclean's Magazine, Canadian Business Magazine,





The Financial Times and The Globe & Mail's Report on Business Magazine for the last five consecutive years. Equium was also recognized as one of the top 50 Best Workplace in Canada for the last five consecutive years as featured in the Globe and Mail.

Equium Group's market share consists of over 8.0% of all condominiums in Calgary, in which over 45,000 Calgarians live, work and play in Equium managed properties.

Equium Group wishes to hire a Corporate Concierge Supervisor.

- Requirements:
- Maintain a professional and welcoming environment for all residents and stakeholders.
- Monitor and record all trades accessing the building indicating services performed and provide key control.
- Monitor rparking and liaise with Calgary Parking Authority and/or Parking service provider. Ticket and coordinate towing of vehicles as required.
- Distribute building memorandums and provide prompt notifications and announcements as directed by the Property Manager.
- Promptly program intercoms and fobs and collect applicable fees.






- Schedule and assist in supervision of all moves and deliveries, record pre and post conditions, and collect fees.
- Handle all telephone and in-person concerns and requests and liaise with Property Manager to resolve issues in a timely manner.
- Maintain a current list of tenants complete with phone numbers, fob information, enter-phone information and relevant information.
- Daily log and distribute courier packages.
- Monitor lobby traffic for suspected prostitution, dealing of narcotics and trespassing.
- Establish a working relationship with community liaison police officer (when applicable).
- Complete detailed Daily Occurrence Report (D.O.R) and distribute to the Property Manager.
- Daily monitor of lighting patrols across common areas of the building. Report deficiencies to the property manager.






- Facilitate and assist in annual fire testing and coordinate receipt and return of suite keys for access.
- Monitor any building maintenance alerts (i.e., fire panel).
- Escort trades in building as necessary (i.e., mechanical, locksmith, filter changes).
- Assist with emergencies such as elevator breakdown, water leaks and fire alarms and respond following
- established procedures and protocol.
- Provide personal monitoring when trades enter suites to conduct building related repairs – as directed by Property Manager.
- Work closely with site cleaning staff and ensure any cleaning as a result of resident negligence is dealt with promptly.
- Daily monitor of building common areas – ensuring graffiti and vandalism are dealt with immediately.






- Monitor garbage bin levels and advise the Property Manager when additional pickups are required.
- Assist in development and implementation of fire safety and evacuation programs in conjunction with the Property Manager.
- Documentation of abnormalities related to building operations and email to the Property Manager.
- Embrace and pro-actively support Equium Group's culture of environmental sustainability, and corporate and social responsibility.
- Other tasks as assigned from time to time by the Property Manager.

Requirements:
 Prior experience in the security or the property management industries including residential, condominium and/or commercial required;
 2 years' experience in Guarding, Property Management; and/or 2 years' experience in Property Operations,





Hospitality or Construction; or equivalent combination of education and experience;
 Strong written and oral communication.
 Detail-oriented.
 Management of competing deadlines in a fast-paced environment. With its strong diversity of business offerings, track record, and aggressive growth plans, Equium Group offers an environment to develop a long-term career.

Job Types: Full-time, Permanent

Pay: $20.00 per hour

Benefits:

- Company events
- Dental care
- Disability insurance
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday







Ability to commute/relocate:

- Calgary, AB T2P 0M9: reliably commute or plan to relocate before starting work (required)

Education:

- Secondary School (preferred)

Licence/Certification:

- Security Guard Licence (required)

Work Location: In person