21 Oct
Rockwool
Canada
Job Title: Pricing and EDI Coordinator
Location: We are seeking a Pricing and EDI Coordinator based in our Milton location to join the Customer Service team. This is a fully on-site role in our Milton, ON head office.
Ready to help build a better future for generations to come?
In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.
Join us and make a difference!
Your future team:
- You will be part of a team that consists of 3 members and you will provide support to ensure successful development and maintenance of our EDI and Pricing programs for Rockwool North America,
contributing to our company’s goal of customer satisfaction and growth. The Pricing and EDI Coordinator reports directly to the Customer Success Manager.
What you will be doing:
- Each day brings new challenges and opportunities, but a typical day may entail: Preparing templates for EDI mapping and Pricing Updates
- Performing pricing calculations and analyses using Microsoft Excel
- Assisting in the successful implementation of price increases and onboarding new EDI customers
- Support testing during SAP, UAT upgrades and implementations
- Creating and maintaining Customer Master Data in SAP including EDI customer requirements
- Assist with setup and maintenance of tables associated with EDI operations Monitor, troubleshoot and analyze EDI activity, ensuring all transmissions are executed as required
- Address and resolve EDI errors daily in conjunction with Customer Service team
- Maintain UPC master list and assign UPCs for new items
- Liaising with several members of Supply Chain, Finance and Product Management during updates to product pricing and packaging • Adhere to pricing procedures
- And above all, take pride in relationship building to set our customers and ROCKWOOL up for continued success
What you bring:
- You have a rock-solid customer service background with 3-5 years’ experience using SAP
- Basic knowledge of Electronic Data Interchange (EDI) systems
- Graduated from a post-secondary institution in business, communications, or an equivalent field
- Exceptional oral and written communication skills
- Proficient with Microsoft Excel, Word, and Outlook
- Positive and professional demeanor
- Detailed Oriented and elevated level of accuracy
- Excellent analytical and problem-solving abilities
- Strong organizational and multi-tasking skills
- We know that you might not meet all the things on this list, but you might bring skills and experience that we haven’t even included here.
What we offer:
At ROCKWOOL, our culture is one of teamwork, respect and support. We offer a competitive salary, rewarding career and a comprehensive benefits package, including but not limited to:
- Competitive salary
- Comprehensive benefits package including Health, Dental, Vision, Massage Therapy and more
- Generous Paid Time Off (PTO) and Paid Holidays
- Retirement Pension Matching Program
- Life and Disability Programs
- Educational Assistance
- Top up plans for maternity and paternity leave
- Fitness Reimbursement
- Employee Assistance Program (EAP)
Who we are
We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living.
Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water.
Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.
Work Environment & Conditions:
- Our offices are thoughtfully designed to foster collaboration, creativity, and opportunities for social engagement, allowing employees to find balance and bring their best selves to work.
- ROCKWOOL believes in giving back to the communities where we operate. Our offices worldwide engage in philanthropic initiatives, community involvement, and sustainability efforts that contribute to improving society and the environment. We encourage our employees to get involved and make a positive impact in the communities we serve.
Diverse and Inclusive Culture
We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.
At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as “The ROCKWOOL Way”. This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.
ROCKWOOL is proud to be an Equal Opportunity Employer. We evaluate qualified candidates without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.