Intermediate Officer, Academic Administration

Intermediate Officer, Academic Administration

Intermediate Officer, Academic Administration

Location: Ottawa, ON
Time Type: Full time
Posted On: Posted Yesterday
End Date: October 28, 2024 (9 days left to apply)
Job Requisition ID: JR18005

Job Type: Employee

Job Family: Academic Administration

# of Open Positions: 1

Faculty/Service - Department: Operations_School of Psychology

Union Affiliation: SSUO

Date Posted: October 17, 2024

Applications must be received BEFORE: October 28, 2024

Hours per week: 35

Salary Grade: SSUO Grade 07

Salary Range: $56,626.00 - $71,528.00

Position Purpose: Under the supervision of the Supervisor, Operations, greets and informs students regarding graduate programs, regulations, and procedures.





Performs a variety of academic and administrative activities in compliance with the regulations and procedures of the academic unit, the Faculty, and the University. Provides a courteous and prompt service that promotes a positive image of the University of Ottawa to internal and external clients, thereby contributing to the university experience.

Main Responsibilities:

- Reception Services: Provides front line services to students, professors, and external parties. Identifies students' needs to inform prospective students regarding programs of study and various university processes and services.
- Academic Progression: Analyzes academic records, service requests, course selection changes, and cancellations. Informs students about the comprehensive examination process, thesis project, dissertations, and other service requests.
- Operations: Responsible for the preparation of student files for the School's annual evaluation. Supports the Senior Officer and the Supervisor in the planning of the evaluation process and thesis defense.






- Coordination of Deferred Examinations: Receives and processes all requests for deferred exams.
- HR Operations: Participates in the recruitment and staffing process of part-time faculty members.
- Management of Teaching Assistantship: Participates in the recruitment and staffing process for assistantships.
- Unit Outreach: Provides support for the preparation of activities, such as conferences and seminars.

What You Will Bring:

- Knowledge of administration through post-secondary studies or equivalent experience.
- Minimum of two (2) years of demonstrated experience in a similar role.
- Experience in frontline client services.
- Knowledge of University structure and regulations.
- Strong interpersonal and communication skills.
- Bilingualism:





French and English (spoken and written); candidates must be rated at the Low Advanced proficiency level or higher.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork, and inclusion.

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