Software Developer - CRM

Software Developer - CRM

Description

Responsibilities:

1. Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
2. Resolves and troubleshoots technical problems which arise during the use and operation of software packages.

Advantages

Good compensation working on projects that will make a difference to the people of Ontario.

Qualifications
Must Haves:

1. Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
2. Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows.






3. Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal, creating custom pages, utilizing Dynamic forms and views to display on the customer service portal.
4. Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams and Roles management.

General Skills:

1. Experience in programming and analysis; specialized CRM software package support at the specified experience level.
2. Ability to collaborate with IT Professionals throughout the Software Development Life Cycle.
3. Experience in structured methodologies for the development, design, implementation and maintenance of applications.
4. Experience in design, code, test, debug and document applications.
5. Experience in the use of object and/or third generation language development tools.
6. Experience in one or more programming languages.
7. Experience in application design, latest design patterns,





deployment and troubleshooting.
8. Experience with relational and hierarchical database technologies.
9. Experience in the use of information retrieval packages using query languages.
10. Experience with one or more communications protocols.
11. Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts.
12. Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.
13. A team player with a track record for meeting deadlines.

CRM Software Development Skills:

1. Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation.
2.





Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools.
3. Experience with middleware and gateways.
4. Expertise in specific tools for CRM software development.

Desirable Skills:

1. Knowledge and experience with programming Internet-ready applications.
2. Knowledge and experience in rapid application development (RAD) methodologies.
3. Knowledge and understanding of Information Management principles, concepts, policies and practices.
4. Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging.
5. Ability to provide post-implementation support and resolve any post-implementation technical issues.
6.





Experience conducting design walkthrough sessions with project team.
7. Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
8. Ability to provide user and system documentation as required.

Experience and Skill Set Requirements
Experience (30%):

1. Experience Customization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon, Menus, and Dashboard.
2. Build and Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft Power Automates flows.
3. Customize Dynamics using C#, JavaScript, and HTML.
4. Expert knowledge working with Dynamic CRM SDK, Dynamic CRM Web API, Organization Services, OData Standard, Fetch XML and XRM Toolbox.
5. Experience building custom portals using ASP.NET, .NET Core, Angular-JS, TypeScript,





Azure App Services, Web Jobs, Azure Functions, Logic Apps and integrate with Dynamic CRM Online.
6. Building complex MS Power Bi Reports on Dynamic CRM online for on-demand and schedule reporting.
7. Expert in customization of Microsoft Dynamic CRM Power App Customer Service Portal, creating custom pages, utilizing Dynamic forms and views to display on the customer service portal.
8. Expert knowledge of Cloud Security Principles related to Dynamic CRM such as Azure AD B2C Authentication, Okta Authentication, CRM Business Units, Teams and Roles management.

Technical Skills (40%):

1. Experience with Agile methodologies.
2. Experience with Dynamics 365 and Azure solution design.
3. Working knowledge of Dynamics interoperability,





integration and capability with other Microsoft cloud technologies.
4. Working knowledge of both low code development and custom development on Dynamics 365.
5. Working knowledge with Dataverse design and development.
6. Working knowledge of development in Azure technologies.
7. Working knowledge of .NET, C#, JavaScript.
8. Working knowledge of DevOps, task boards, pipelines, etc.

Report and Data Migration (20%):

1. Working knowledge of creating MS Power Bi Reports and CRM Word Template Knowledge.

Communication Skills (10%):

1. Strong communication skills to prepare documentation, including but not limited to: solution documentation, user manuals, reports, reviews, assessments.
2.





Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients.
3. Ability to communicate designs and development in clear and understandable manner.

Summary

If interested and qualified for this role, please apply today for immediate consideration!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.





In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to *************@randstad.ca to ensure their ability to fully participate in the interview process.

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▶️ Software Developer - CRM
🖊️ randstad canada
📍 Golden Horseshoe