19 Oct
Zendesk
Quebec City
Job Description
Zendesk Labs is a product innovator, solutions incubator and Zendesk ideator. We lean into Zendesk's innovation culture by collaborating with partners and teams across the company, designing from scratch for customers with unique needs, and leveraging the newest technologies to elevate the best customer experiences. We are looking for a Software Developer II to join us on this journey.
What you'll be doing
- Thrive in a fast-paced environment by quickly adapting to changing priorities, technologies, and requirements.
- Work with new technologies; explore, propose, and experiment with new ideas on iteration.
- Collaborate with the team, partners and customers to create software solutions through brainstorming, designing,
prototyping, and development in an agile environment.
- Create technical proposals on the implementation of complex functionalities.
- Promote continuous learning to enhance the team’s capabilities and share best practices.
What you bring to the role
Basic qualifications:
- Experience in full-stack development.
- Excited about discovering and testing new technologies and ideas.
- Proficiency in working with APIs and building integrations between diverse systems to create cohesive and efficient solutions.
- Autonomy to carry a project through its execution, while also knowing when to ask for help.
- Great communication skills in English to collaborate with teams spread across the globe.
Preferred qualifications:
- Experience with some technologies from our tech stack below.
- Comfort with ambiguity, ability to pivot, and experience in a fast-paced work environment juggling multiple projects simultaneously.
- Experience in scoping and estimating solutions to provide accurate and realistic project timelines.
- Experience in developing AI solutions.
- Experience working for a SaaS or startup company.
Tech stack
- Most of our code is in Typescript / Javascript.
- We use React for the front end and Express.js for the back end.
- We host our services on AWS.
- We build our CI/CD pipeline with GitHub Actions.
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▶️ Software Developer II / Développeur Logiciel II
🖊️ Zendesk
📍 Quebec City