19 Oct
Definity
Waterloo Regional Municipality
Description
YOUR NEXT CO-OP PLACEMENT
Work term: Winter (January 6 Start date)
Work term length: 4 or 8-months
From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.
What you’ll be doing:
Broker Inquires – 50%
Handles general incoming broker inquiries and requests for Vyne support and workflow advice. Support Brokers as they navigate changes by reinforcing messages and providing guidance where appropriate. Provide brokers with educational step-by-step overviews while thoroughly explaining changes. Potential inquiries may include Guidewire support, workflow support, navigating workflows surrounding binding & issuing a new policy, policy change etc.
Transaction Processing – 40%
Process transactions not enabled by broker self-service functionality, including but not limited to new business, policy changes, cancellations etc., in accordance with underwriting guidelines and authority that meet all efficiency and quality standards. For example - critical measure of this role will be efficiency in processing without diminishing quality)
Intake/Triage – 10%
Reviews incoming emails/cases in electronic format to identify risk types.
Completes categorization of cases in the policy case management system for multiple case transactions, enabling routing to the appropriate team.
Updates existing cases in the policy case management system when additional information is received from the Broker.
What you bring:
- Insurance / underwriting experience preferred
- Univ. Degree /College diploma or equivalent experience
- CIP / working towards designation preferred
- Knowledge of Economical's PI offerings and Guidewire an asset
Did you know?
- We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
- We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
- We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work.
What can Definity offer you?
- Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
- Culture of accountability, empowerment, and collaboration.
- Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. Our Leadership Essentials program builds knowledge and skills to Team Leaders to Directors
- Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity,
and environmental activism
- Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!
▶️ Insurance Representative - Winter 2025 Co-op/Intern
🖊️ Definity
📍 Waterloo Regional Municipality