19 Oct
Electronic Products Recycling Association (EPRA)
Mississauga
Position Overview
The Junior Business Analyst supports the organization in several activities, including data collection, entry, maintenance, quality assurance testing, resolving operational issues, producing reports, and analyzing results for purpose-built databases containing key business information, while looking for ways to optimize processes and enhance the applications they support.
DUTIES & RESPONSIBILITIES
· Support applications via data collection, entry, and maintenance.
· Assist Application Leads with requirements gathering efforts, developing use cases, and attending weekly development meetings
· Train, support, and help users successfully adjust to process/system changes
· Test code changes to ensure all specifications and requirements are satisfied
· Record defects and creating detailed story cards to aid IT in fixing issues
· Identify process and application improvement opportunities to improve efficiency and/or improve the user experience
· Document process changes
· Maintain data and performing quality verifications on file imports
· Handle queries from internal and external individuals providing database inputs
· Perform analysis on database contents and preparing reports
KNOWLEDGE & SKILLS REQUIRED
· A degree/diploma in Business, Mathematics, Computer Science or a related field involving data management/analysis and/or technology
· Analytical skills to study problems, identify and record solutions
· A disciplined individual with a strong attention to detail
· Motivated self-starter with the ability to identify/resolve issues timely and independently
· Excellent organizational and documentation skills with an ability to provide concise and detailed written and verbal communications
· A team-oriented attitude with an aptitude to help colleagues with technical as well as process issues
· An ability to manage time and effectively prioritize multiple projects at one time
CORE COMPETENCIES
· Conceptual/Strategic/Analytical Thinking
· Initiative
· Managing Change
· Diagnostic Information Gathering
· Flexibility
· Thoroughness
· Customer Service
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▶️ Junior Business Analyst
🖊️ Electronic Products Recycling Association (EPRA)
📍 Mississauga