18 Oct
FAIRMONT
Richmond
Job Description
General Manager - Food and Beverage Outlets
We are seeking a dynamic and results-driven General Manager to lead the Jetside Lounge, Globe@YVR, In Room Dining and Banquet operations at the Fairmont Vancouver Airport. The ideal candidate will be a passionate leader with a proven track record in driving revenue, Brand and LQA standards, and fostering a luxury service culture. As General Manager, you will play a pivotal role in ensuring the success of the hotel's Venues by overseeing day-to-day operations, developing training programs on delivering exceptional guest experiences, and supporting the overall growth of the establishment.
What you will be doing:
Team Leadership and Development:
- Work in partnership with Jetside, Globe@YVR, In Room Dining and Banquets to execute flawless operation
- Recruit, train, and mentor, ensuring a positive and motivating work environment, ensuring a guest-centric mindset
- Conduct performance evaluations and provide constructive feedback
- Empower and support colleagues to resolve guest issues promptly
Revenue Generation:
- Develop and implement innovative strategies to drive revenue and maximize profitability, while collaborating with the marketing team to create promotions and social events
- Ensure forecasting accuracy and strategies to strive to achieve financial budget, analyze reports, find growth areas, optimize sales
- Implement effective cost control measures of all food, beverage, labor and operating expenses
Leading Quality Assurance Standards:
- Uphold the highest standards of excellence, as set by the Brand and LQA
Sustainability, Health, and Safety Compliance:
- Actively participate in the Fairmont Sustainability Program,
Food Safety Committee and determine department-specific action items
- Maintain strict adherence to health and safety regulations, ensuring a safe and clean environment for both guests and staff implementing best practices related to food handling, sanitation, and workplace safety
▶️ General Manager - Food & Beverage Outlets
🖊️ FAIRMONT
📍 Richmond