17 Oct
The Salvation Army
London
The Newcomer/Systems Navigation program is facilitated by an employee who is a newcomer to Canada with lived experience, speaks multiple languages, and has a background in community services. While they focus on providing individual supports to new Canadians, they will also support other individuals or families who require assistance navigating the complex social services system.
Facilitation of group programs and events that help develop English as a second language and provide opportunities for people to connect with others in their community will also be part of this position.
Connected by a common mission, they will work collaboratively with other Ministry Unit staff/leads, including leadership of London Corps,
to form an interdisciplinary team to work from a holistic perspective with individuals and families who are seeking assistance from The Salvation Army. They will promote opportunities for corps members and volunteers to connect with and support individuals and families participating in the programs to bring the best opportunities and outcomes forward for those who come to us for help.
Minimum Requirements:
- Completion of a University Degree or Community College Diploma in the field of Human and/or Social Services.
- Valid Ontario Class “G” driver’s license, personal vehicle required and insurance, current copy of driver’s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.
- First Aid/CPR and Non-Violent Crisis Intervention and Safe Food Handling Certificate is required or willingness to obtain.
- Must provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army,
in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
- Will require screening through The Salvation Army Abuse Registry.
Experience and Knowledge Requirements:
- Must have lived experience as a newcomer to Canada.
- Must have good command of the English language and fluent in Arabic or Spanish.
- Minimum 2 years of prior related experience in Community Services or similar program, working with individuals and families (including children and seniors) is required.
- Experience planning events and developing/facilitating programs.
- Experience working within culturally diverse environments.
- Strong knowledge of community-based resources,
particularly related to newcomers to Canada and immigration issues is required.
- Experience networking with government and social service agencies.
- Experience with Link2Feed is an asset.
Skills and Capabilities:
- Demonstrated ability to develop and maintain successful working relationships with participants, colleagues (including volunteers and students) and community partners.
- Demonstrated awareness and sensitivity to cultural and socioeconomic characteristics of populations served.
- Dynamic facilitation skills with presentation experience.
- Attention to detail, problem solving and analytical skills.
- Ability to plan, organize, prioritize.
- Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
- Proficient computer skills in all aspects of Microsoft Office.
- High standards of integrity; demonstrated ability to use sound judgment when making decisions and to problem solve complex cases, ensuring confidentiality and an ability to model the values of The Salvation Army.
- Ability to deal effectively with the public, government, business leaders and professionals.
- Respects and relies on a team approach in supporting the client.
- Client centered – Willingness to listen and learn from each client with compassion and dignity.
- Organizational commitment – Understanding and ability to uphold the ethical and social norms of the organization.
- Communication – strong written, verbal,
and interpersonal communications skills and empathetic listening skills.
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.
We thank all applicants, however,
only those candidates to be interviewed will be contacted.
You must advise your managing supervisor of your intentions prior to submitting your application.
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▶️ Newcomer/Systems Navigation Program Lead (Union Position)
🖊️ The Salvation Army
📍 London