17 Oct
Waterdown Collision- Workz Recruiting
Waterdown
Job details
Here’s how the job details align with your profile.
Pay
- $24 an hour
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
24 Dundas St E, Waterdown, ON
Benefits
Pulled from the full job description
- Extended health care
- On-site parking
- RRSP
- RRSP match
Full job description
Waterdown Collision is currently seeking an enthusiastic and driven Administrative Support person. As an Administrative Support at Waterdown Collision, you are a crucial part of the team, providing exceptional customer service and ensuring smooth day-to-today operations. Reporting to the Team Leader, you will be the first point of contact for our customers,
helping to make their experience as seamless and stress-free as possible.
"We welcome applications from individuals who bring a depth of experience and a mature perspective to their professional endeavors."
If you are a motivated individual with a passion for administrative support, we encourage you to apply.
Who we are:
Are you looking for a family friendly working environment where business success and family values go hand in hand? We are located at the west end of the GTA, and our community is a great, safe place to live and play.
We offer a fun, fast-paced opportunity for you to enjoy and succeed in.
Core Values:
- Customer Service: Commitment to excellent customer service.
- Integrity: Conducting work with honesty and transparency.
- Teamwork: Collaborating effectively with colleagues.
- Quality: Striving for high-quality workmanship and service
- Responsibility: Understanding and executing responsibilities clearly.
- Hands-On Approach: Being available to contribute and take necessary action.
What we offer:
- Wages: starting at $24/ hr.
based on qualifications and experience.
- Positive work environment with clean, modern facilities.
- RRSP plan available after 2 years of employment.
- Flexible Benefit Plan offering various options.
- Performance-based bonus structure.
- Opportunities for professional advancement and career growth.
- Training is provided.
Working Hours
- Monday to Friday, 9:00 am to 6:00 pm
- Availability to work 1-2 Saturdays per month (7am - 12 pm)
What we need from you:
- Alignment with our core values.
- Minimum 2 years intermediate to senior experience in a customer service role
- Experience in the automotive industry (e.g., auto collision, dealership, or service) is an asset.
- Strong aptitude for working with numbers,
- Excellent organizational and time management skills
- Exceptional customer service abilities.
- Flexible and adaptable, capable of managing multiple tasks and frequent interruptions,
- Excellent interpersonal and communication skills.
- Proficient in Google Suites , Word, Excel as an asset, and capable of learning new programs as required.
- Experience with industry-related software such as Mitchell Repair Centre would also be an asset.
What you will do:
- Customer Interaction: Act as the primary contact for customers, answering phones promptly, courteously, and efficiently. Cover the reception desk, schedule appointments, book vehicle repairs, and handle car rental and shuttle service arrangements.
- Administrative Duties: Perform opening and closing procedures, enter timecards,
manage data entry, post and scan invoices, reconcile end-of-day batching, and handle telephone and email requests.
- File and Payment Management: Maintain client files, process payments, and review invoices with customers.
- Team Collaboration: Work collaboratively with the Office Manager and team members, sharing insights and addressing issues as needed.
- Miscellaneous Tasks: Handle any other ad hoc duties as required.
Job Type: Full-time
Pay: $24.00 per hour
Benefits:
- Extended health care
- On-site parking
- RRSP match
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Waterdown, ON L8B 0E8: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you comfortable talking on the phone?
- Do you have experience being a primary contact with Customers?
- Do you live within a 30 minute commute to Waterdown?
- Is your resume up to date and clearly outlines your qualifications for the role?
Experience:
- Customer Service: 2 years (preferred)
- Google Suite: 2 years (preferred)
- Mitchell Repair: 2 years (preferred)
- Automotive Industry: 2 years (preferred)
- Data Input: 2 years (preferred)
- Processing Payments & reviewing invoices: 2 years (preferred)
- Administrative: 1 year (preferred)
Work Location: In person
▶️ Administrative Assistant
🖊️ Waterdown Collision- Workz Recruiting
📍 Waterdown