17 Oct
Seccan
Burnaby
Job details
Here’s how the job details align with your profile.
Pay
- $60,000–$75,000 a year
Job type
- Full-time
- Permanent
Shift and schedule
- 8 hour shift
- No weekends
- Day shift
- Monday to Friday
Location
4005 2nd Avenue, Burnaby, BC
Benefits
Pulled from the full job description
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
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Full job description
SECCAN is a leading supplier of hardware specialty products, serving the commercial, institutional, industrial and multi-family residential construction building industry since 1970.
We are committed to the same values and traditions that have served our customers for the past 50 years.
We have an immediate opening for an Inside Sales/Key Account Manager to provide superior service to new and existing customers. If you are a motivated self-starter who is organized, detail oriented and thrives on challenge, then this may be the opportunity you have been looking for.
Essential Responsibilities include:
- Responsibility for a territory of customers.
- Identify and reach out to potential customers through outbound calling, email campaigns and other lead strategies.
- Communicate product benefits and pricing to potential customers to generate sales.
- Collaborate with the sales team and marketing on different programs and for potential closures strategies.
- Achieved monthly and yearly goals in a predetermined book of business.
- Provide exemplary customer service.
- Collaborate with the Business Development Manager and Brand Ambassador to drive sales growth of our in-house ABUS and Halsco brands.
- Work hand to hand with our Customer Care team to secure key clients.
- Build and maintain strong lasting relationships with existing customers with regular follow-up.
- Upsell or cross-sell products to existing customers based on their needs.
- Gather feedback on customers about our service and support and relay the information to the appropriate team.
- Maintain and update the records of customers interactions and sales activities.
- Prepare sales reports that include leads and forecasts.
Market and Product Knowledge
- Stay up to date on the industry trends, markets, and competitors.
- Expand knowledge by participating in training sessions and vendors programs.
Qualifications:
- Minimum High School Diploma
- Degree/Diploma in Business (asset)
- Knowledge of the hardware industry (asset)
- 5-8 years’ experience in a similar role
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Excellent ability to build rapport with customers, strong communication skills
- Proven Customer service, conflict resolution and problem-solving skills
- Ability to work well under pressure, prioritize and meet deadlines
- Familiarity with sales tracking tools (required)
Job Types: Full-time, Permanent
Pay: $60,000.00-$75,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Hardware Sales: 5 years (preferred)
- Customer service: 5 years (preferred)
- B2B sales: 5 years (preferred)
- Door Hardware: 3 years (preferred)
Work Location: In person
▶️ Key Account Manager
🖊️ Seccan
📍 Burnaby