17 Oct
Defence Construction Canada
Ottawa
Who Can Apply?:
Internal (DCC Employees) and External (General Public)
Salary Range:
$89,586 - $116,459
Employment status:
Continuing
Term Length:
Security Level:
Secret
Language Requirement:
Bilingual Preferred
Closing Date:
17/10/2024
Country:
Canada
The Technical Analyst, Information Management (IM), designs, modifies, develops, writes and implements automation and integration applications for electronic content management (ECM). The incumbent supports and/or installs software relating to information management applications, participates in test review and analysis, test witnessing and certification of software, and carries out research on a variety of business application system concepts,
practices and procedures.
KEY AND PERIODIC ACTIVITIES
The duties and responsibilities listed below are representative but not all-inclusive:
Primary
Perform technical analysis and develop automation and integration applications in support of business requirements, strategies, and Information Management (IM)
Develop technical requirements and translate business needs and functional documents into technical solutions
Analyze business processes, code and develop enhancements to add functionality and convert existing programs using information management applications
Gather functional and technical requirements for enterprise content management applications and carry out research on solutions for software problems
Implement and customize SharePoint-based solutions for Collaboration portals, Enterprise Content Management, Workflows and Enterprise Search
Develop test cases in collaboration with business users to minimize production issues
Investigate and resolve critical system issues and support Service Desk colleagues in responding to information management application-related queries
Create technical designs, specifications, change requests, training documentation and other material
Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders
Ensure quality standards are met, in line with corporate expectations
Manage risk
Other
Support the administration of Laserfiche, including user access, repository structures and records management rules
Research emerging technologies, provide technical and functional feedback on design considerations in developing SharePoint Online and Microsoft 365 Online solutions
Provide direction and assistance to the Business Analyst and Head Office departments to ensure proper integration of systems software
Mentor and support teammates in responding to technical development questions and problems
Other duties as assigned
SKILLS
General and Specific Knowledge
Best practices, methods, trends and legislation in information technology and information management
Expert knowledge and experience in SharePoint, PowerAutomate and PowerApps
Knowledge and experience in developing applications using XML, .NET, SQL and/or C#
Corporate business applications i.e. Document and Records Management
Project and risk management principles
Strong research and analytical skills
Formal Education and/or Certification(s) and Experience
Minimum: college diploma in computer science with eight years' relevant experience, or the equivalent
Preferred:
University degree in Computer Science with Project Management Body of Knowledge (PMBOK) and Information Technology Infrastructure Library (ITIL) knowledge/education/training, and Information Management best practices
Abilities
Use computer programs to perform advanced tasks
Use applicable computer software and operating systems
Write technical solutions and guidance documents
Demonstrate attention to detail
Apply project management and risk management techniques
DEVELOPMENT AND LEADERSHIP
Provide functional direction and advice to other employees
WORKING CONDITIONS
Typical office environment with occasional travel
Check out the benefits
Working with DCC offers excellent opportunities for growth - and entitles you to one of the job market's best benefits packages. In your role as The Technical Analyst, Information Management, your package is valued at 25% to 30% of your salary.
Your package will include:
Public service pension
100% employer-paid annual sick leave, health and dental premiums, and life, accidental death, and short- and long-term disability insurance
$400 Wellness Allowance (e.g., gym membership)
$1,500 for mental health services on top of regular $1,500 paramedical coverage
$750 Health Care Spending Account (for some medical expenses that aren't covered under provincial plans or our standard insurance plan)
Telus Virtual Health Care
Maternity and parental leave top-up plan to 93% of regular gross earnings for a maximum of 17 weeks
Hybrid workplace options including $400 allowance every two years to support work-from-home options
Enhanced inConfidence employee and family assistance program
Deluxe travel benefit plans
Comprehensive vacation and other paid leave plans
To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. As a condition of employment with DCC, a minimum reliability security status clearance is required and some roles may require secret security status clearance.
DCC is responsible for the Personnel Security Clearance process. Typically to be eligible for a "Reliability" clearance, you must have five years of verifiable background information and to be eligible for a "Secret" clearance, you must have 10 years of verifiable background information.
The process usually involves reference inquiries, verification of qualifications, criminal records checks, and credit checks (as required) and may require fingerprints. For more information about obtaining a security clearance, please review the Standard on Security Screening.
The appropriate security clearance is a condition of employment and it is the candidate's or employee's responsibility to ensure, they are able to obtain and maintain their required security level clearance to begin or continue their employment with DCC. Failure to obtain or maintain, the appropriate level of security clearance means either the candidate or employee will not receive a job offer, the conditional offer will be rendered null and void or their employment will be terminated with cause.
A thorough security clearance process will be applied to all candidates or employees considered for an appointment; this process includes inquiries, verifications and assessments regarding matters such as, but not limited to:
criminal record checks
reference checks
previous employment
open source checks
credit/financial status
DCC's Code of Business Conduct (Code) is a condition of employment. It serves to enhance public confidence in the integrity of DCC Employees and provides clarity to Employees on a number of issues, including real or perceived conflicts of interest. Before applying to this (or any) position at DCC, candidates shall familiarize themselves with the Code, because new employees are required to certify that they have read, understood, and agreed to observe the Code upon commencing work at DCC. Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.
Be part of a diverse and inclusive workplace!
At DCC, we are committed to ensuring everyone has a voice and can be their authentic selves in our workplace. We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. We also welcome applications from those who are not Canadian citizens who are eligible to work in Canada and have at least 5 years of verifiable background information.
DCC is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under the Canadian Human Rights Act. Should you require accommodation, please email .
▶️ Technical Analyst, Information Management (SharePoint Developer)
🖊️ Defence Construction Canada
📍 Ottawa