16 Oct
LivinLocal Furnished Accommodations
Burnaby
Job details
Here’s how the job details align with your profile.
Pay
- $44,000–$48,000 a year
Job type
- Full-time
Shift and schedule
- Weekends as needed
- Monday to Friday
- On call
Location
4175 Mcconnell Drive, Burnaby, BC
Benefits
Pulled from the full job description
- Dental care
- Extended health care
- Paid vacation
- Vision care
Full job description
The role of Quality Assurance Inspector is mainly a field-based position and involves travelling to different locations within the Lower Mainland in your own vehicle with some office-based tasks.
The Services of the employee, while employed as Quality Assurance Inspector (QA Inspector) shall include but not be limited to:
I. Duties:
1.
Undertakes inspection of properties following:
- Housekeeping services (RMS and RESETS)
- Vendor’s visits (carpet & upholstery cleaning, maintenance repairs, movers, etc.)
2. Writes reports on the service and advises if repairs, maintenance, additional cleaning or any other service is required to uphold quality standards. Advises the Facilities Manager of potential issues or issues that require follow-on action, remediation.
3. Attends to housekeeping deficiencies during inspection (light cleaning prior to move -in, deep cleaning) on a need-be basis.
4. Inspects units that are:
-On alert or have declined housekeeping during their stay. Writes reports following visits and suggests measures to remedy damage and proposes extra time for exit clean, if required.
-Vacant for a prolonged period to ensure unit is move-in ready.
5. Inspects all properties to ensure units are well-maintained, cleaned and function optimally to LivinLocal standards.
6. Assess furniture,
fixtures and appliances and proposes upgrades following Quality Assurance inspections (e.g. replenishing throw cushions, replacement of worn furniture, wear to walls etc.).
7. Communicates with third-party vendors when required to complete assigned tasks.
8. Undertakes minor repairs during inspections (light bulb change, removal of blinds for service, tightening furniture).
9. Assists Facilities Manager with setup related tasks (meeting vendors, packing owner’s items, Virtual Tour Readiness, packing HW and Linens etc.).
10. Conducts cleaning (RMS, Reset, Touch Up) when required.
11. Varied tasks to assist operations and other departments on a need-be basis. Example: but not limited to: Granting access to vendors, delivery of items, delivery of linens, testing and cutting keys etc.
12. Tests functionality of hardware (internet, landline,
buzzer etc.).
13. Participates in the Company’s on-call program, on a rota basis - approximately once a month. The Company compensates for this participation separately.
14. Based on business needs will be required to lift/carry weight up to 25-30 lbs (linen bags, housewares, light furniture: chairs, etc.) that need to be transported to and from the office to units
15. Undertake cross-training to provide cover for team members during unscheduled absences, vacation.
16. Complete special projects and other tasks and duties as may be assigned from time-to-time.
II. Qualifications and Skills
1. High school degree.
2. Two to three years housekeeping or housekeeping supervisor experience working for a service industry – hotel or similar industry preferred.
3.
Strong verbal and written communication skills.
4. High degree of attention to detail.
5. Ability to work in a fast-paced environment.
6. Skilled at managing multiple priorities to fulfill inflexible timelines.
7. Working knowledge of general office equipment.
8. Proficient computer skills, including Microsoft Office.
9. Data entry experience preferred.
10. Keyboarding: Minimum 60-80 wpm
III. Must have:
· Clean driving record and reliable personal vehicle with winter ready equipment (winter tires from Oct 1 – March 31).
IV. Company to provide:
1. Tools for the field tasks (cleaning supplies and tools for minor handyman repairs)
2. Laptop
3. Work cell phone
V. Compensation Details:
1. Salary Range: Noted in posting.
2.
Two weeks paid vacation after completion of one-year of service.
3. Mileage paid at $0.61/km for business travel needs along with all reasonable expenses.
4. Eligible for enrollment in the Company's group health plan following successful completion of probation.
5. Training will be provided on operation/reservation specific systems by a team member.
Job Type: Full-time
Pay: $44,000.00-$48,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (required)
Work Location: Hybrid remote in Burnaby, BC