16 Oct
WeirFoulds
Toronto
Job details
Here’s how the job details align with your profile.
Job type
- Full-time
Location
Toronto, ON
Full job description
A firm is only as good as its people and at WeirFoulds we are committed to hiring top legal talent. We encourage you to join our team if you are a self-starter who shares our passion for exceptional client service, entrepreneurialism, client development, as well as the building and strengthening of client relationships.
Our friendly, collaborative and inclusive culture, means WeirFoulds is not only a great place to work, but a great place to develop and thrive as a professional. We support and nurture our team by consistently providing opportunities for career development and progression,
enabling you to fulfil your potential and ultimately, shape the future of our firm.
CONTACT INFORMATION:
Amita Bhika
Director, Human Resources
[email protected]
647.715.3502
Collections Coordinator
Role Summary
We are currently looking for a Collections Coordinator to join our Finance team on a permanent full-time basis. This is a newly created position and reports directly to the Revenue Manager.
This role is responsible following up with clients on the collection of all accounts receivable, monitoring client accounts, and providing timely and effective resolutions to escalated billing and collection issues. The Collections Coordinator will act as the point person for internal and external contacts regarding basic queries to clarify facts and exchange information.
Other responsibilities include checking accounts in arrears to ensure appropriate actions are taken, contacting to seek payment, monitoring progress of payment and maintaining accurate data analysis reports and documents.
This position requires diplomatic interaction with clients to provide billing information and support to facilitate payment of invoices within targets.
We are currently operating a hybrid work model, and the successful candidate will be required to work in the office a minimum 3 days/ week.
Key Responsibilities
- Collecting account receivables through industry standard methods and practices, including communication with clients to seek payment and monitor progress of payment.
- Timely and effective resolution of billing and collection issues, escalating to lawyer and/or management as needed.
- Identifying client accounts that are due at month end or have become past due.
- Printing, reviewing and sending monthly statements on overdue accounts.
- Handling inquiries for information, facts and monthly collections targets.
- Inputting accounts receivables and posting into the Financial Management System (3E).
- Resolving any discrepancies on invoices with input and approval from controller and/or lawyer.
- Assist with special projects and other duties as assigned.
Qualifications, Skills and Experience
- Minimum of three (3) years of collections experience in a law firm and/or professional services firm is required.
- Post-secondary education is required, a specialization in Accounting would be an asset.
- Knowledge of Financial Management/Accounting software and experience with Thomson Reuters Elite (3E) is an asset.
- Proficient with MS Office 365 (Word, Excel, Outlook, PowerPoint, Teams).
Advanced skillsets and familiarity with MS Excel is required.
- Proficient with PDF software (Kofax Power PDF/ Adobe).
- Willingness to work flexible hours as required.
- Excellent time management, organizational and prioritization skills.
- Ability to take initiative, work independently and within tight timelines.
- Strong communication skills (both verbal and written) including the ability to deal with clients, and all levels of staff. Must be able to deal tactfully with clients, lawyers and colleague.
- Good judgement and ability to exercise discretion when dealing with confidential and sensitive matters.
- Strong team player that collaborates on new ideas to increase overall team effectiveness,
including sharing of best practices and continuous self-development.
- Eagerness to learn new technology/processes and further develop skills.
Candidates who meet the above qualifications are asked to apply with a copy of their cover letter and resume attached.
▶️ Collections Coordinator
🖊️ WeirFoulds
📍 Toronto