Senior SharePoint Engineer

Senior SharePoint Engineer

Senior SharePoint Engineer

Locations: Waterloo, Ontario; Toronto, Ontario; North York, Ontario

Time Type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: JR********

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals,





families and communities around the world.

Job Description:

About the role:

The Senior SharePoint Engineer is a multifunctional team player, client advocate and solution designer. Analysts solve complex business problems using industry leading technology tools and innovative design approaches, focused on productivity and collaboration to deliver world class end user experiences.

As subject matter expert, product steward and technical lead, they are information technology thought leaders that design, consult, deploy, support, and maintain an array of technology vendor products and solutions.

This is a requirement for the role:

- Expert in SharePoint administration
- Expert in AvePoint
- Experience with Office 365

What will you do?

- Accountable for the design and delivery of scalable, cost effective, secure technology solutions for end user computer platform and infrastructure services that align with the global technology roadmap.
- In the functional role of product steward,





accountable for a suite of desktop applications that extend platform capabilities, ensuring that these products are maintained current with the vendor’s product roadmap and aligned with the requirements of the business.
- In the functional role of subject matter expert, manage the engineering artifacts and roadmaps, pro-actively identify service improvement opportunities and feature enhancements and resolve team and/or individual technology knowledge gaps.
- In the functional role of technical lead, build, validate, test and document solution designs and ensure operational transition through formal and informal knowledge sharing, using industry standard techniques.
- Additionally:
- Develop and maintain design specifications that meet technical,





functional and nonfunctional requirements and conform to service definition, geographical requirements, and architecture & security standards.
- Design and develop infrastructure solutions that enhance the management, stability, security, disaster recovery and cost effectiveness of the global end user computing environment.
- Maintain documentation on all technical services and solutions in compliance with accepted service design standards.
- Communicate frequently and effectively with client service peers; client interaction is key to managing expectations, assessing needs, and customizing solutions.
- Work with operational support teams to collect, analyse and report on incident and problem data with a view on continuous improvement, and capacity management.






- Interact with various engineering and technical support teams across the information technology organization including networking, servers, storage, security, service desk and front line support.

What you need to succeed:

- University degree/college diploma in related discipline(s) or equivalent work experience, and/or 7+ years of industry experience in the IT industry.
- Expert in SharePoint administration.
- Expert in AvePoint.
- Experience with Office 365.

Preferred skills:

- Solid written and verbal communication skills as well as strong interpersonal skills.
- Strong troubleshooting and research skills used to match technology solutions to business needs including Estimation, project sizing and project management.






- General knowledge of networking, servers, storage and data security concepts.
- Broad multi-platform and multi-industry experience.
- Experience with Entra ID and Intune.
- Familiarity with additional classes of end user computer platforms (Apple, Linux, iOS, Android).
- Current MCSE certification.
- Experience with Citrix, VMware, AWS Workspace.
- Experience in desktop management and desktop operating system support for Win10 and Win11.
- Expert understanding of PC hardware integration processes, procurement and deployment.
- Mobile Device Operating systems: Android, iOS, Mac, Windows.
- Familiar with Windows Server.
- Proven troubleshooting and problem solving skills.

What’s in it for you:







- We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work Canada.
- We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada.
- Wellness programs that support the three pillars of your health – mental, physical, and financial.
- The opportunity to move along a variety of career paths with amazing networking potential.
- As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.

Candidates must be eligible for Reliability Status Clearance,





which requires that they have lived and worked in Canada for the past 5 consecutive years. No exceptions, please.

Salary Range: 84,000 - 138,000

Job Category: IT - Technology Services

Posting End Date: 08/10/2024

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▶️ Senior SharePoint Engineer
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