15 Oct
CHC Paint & Body Shop Supplies
Greater Toronto Area
Job details
Here’s how the job details align with your profile.
Pay
- From $60,000 a year
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
Greater Toronto Area, ON
Benefits
Pulled from the full job description
- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Full job description
About us
CHC Paint & Body Shop Supplies is a small business in Woodbridge, ON L4L 4Y4. We are professional, agile, innovative, and our goal is to Here we believe that you will grow with the company. We will provide you with the training and tools you need to become the best version of yourself as it fits with the CHC culture and mold. We’re only successful when you are. .
Technical Support Specialist – CHC Paint and Auto Body Supplies (GTA)
Location: Greater Toronto Area
Reports to: Director of Sales - CHC Paint and Auto Body Supplies
Job Summary:
CHC Paint and Auto Body Supplies is seeking a skilled Technical Support Specialist to join our technical team, providing essential support to our growing PB&E; (Paint, Body, and Equipment) sales organization. This role focuses on enhancing sales growth and ensuring customer retention by delivering technical expertise, product training, and in-shop support. The ideal candidate will have a strong background in automotive refinishing, be a great relationship manager and have the ability to service customers across the Greater Toronto Area.
Key Responsibilities:
- Perform product demonstrations and line trials for both prospective and existing customers.
- Conduct in-shop product training for new and existing accounts as required.
- Identify and resolve product failures by diagnosing systemic causes and recommending solutions to prevent recurrence.
- Assist with resolving colour issues for key accounts, ensuring customer satisfaction.
- Support the sales and installation of new products and equipment.
- Provide technical reviews of the repair process to ensure proper product usage, maximizing customer output and satisfaction.
- Ensure compliance with Health, Safety, and Equipment practices during all work activities.
- Perform other duties as assigned.
Basic Qualifications:
- Education: High School Diploma required; some college coursework preferred.
- Experience: Minimum 3-5 years of experience in automotive refinishing.
- Skills:
- Ability to work collaboratively with others.
- Strong attention to detail and accuracy in all tasks.
- Effective communication skills.
- Flexibility to work variable schedules,
attend customer calls within varying hours.
- Knowledge of paint, chemical processes, and refinishing products.
Tools and Equipment:
- Company vehicle
- Personal computer and telephone (provided)
Physical Demands:
- Ability to work under conditions of frequent interruptions while maintaining attention to detail.
- Must be able to tolerate various work environments, including exposure to high/low temperatures and occasional inclement driving conditions.
Preferred Qualifications:
- 5-7 years of automotive refinishing experience.
- Completion of waterborne paint application training from PPG.
- Strong colour matching skills and
- I-CAR certifications are highly desirable.
Benefits:
- Health/Dental/Vision Insurance
- Paid Time Off
- Employee Discounts
If you have a passion for automotive refinishing and enjoy working in a technical role that supports both sales growth and customer success, we look forward to receiving your application.
Job Type: Full-time
Pay: From $60,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Application question(s):
- Do you have prior experience in Technical Support within Paint and Automotive Refinishing?
Education:
- Secondary School (preferred)
Experience:
- Customer service: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
▶️ Technical Support Specialist
🖊️ CHC Paint & Body Shop Supplies
📍 Greater Toronto Area