15 Oct
Paladin Security
Toronto
Job Description:
To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports and investigate routine incidents, as well as respond to emergencies quickly and efficiently.
Duties & Responsibilities:
- Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
- Able to use tact and diplomacy in dealings across a range of settings and situations
- Respond to medical emergencies and provide first aid, CPR,
or AED support until medical professionals arrive
- Ability to maintain and enforce access control procedures
- Solid understanding of emergency and standard operating procedures
- Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
- Assist with Fire & Life Safety inspections
- Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
- Conduct periodic patrols of property either by foot or by vehicle.
- Investigate incidents and occurrences
- Draft detailed incident and occurrence reports
- Maintain the peace, safety, and security of all patrons, and clients on the property
- Monitor CCTV surveillance systems
- De-escalate emergency/crisis situations
- Assist emergency and law enforcement personnel
- Access control, line management, customer service
- Assist with daily operations as needed/required or directed.
- Other duties as outlined by management
Qualifications:
- Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours)
- Must demonstrate a high degree of professionalism
- Must have at least 1 year of prior security experience
- Experience in physical / mall security is considered an asset**
- Must have strong verbal and written communication skills
- Must have a strong command and fluency in the English language both written and verbal
- Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
- Must be able to handle stress and pressure and make a sound decision under duress
- Must be comfortable working in a busy highly populated area
- Must have a clean driver abstract
- Must demonstrate high attention to detail / observational awareness
- Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
Prerequisites:
- Must possess a valid “G2” Class driver's license or Higher
- Must have a Valid First Aid & CRP Level C (WSIB Approved)
- Must have a Valid Ontario Security Guard License
- Must be Fully Vaccinated against COVID-19 and provide proof of minimum 2 doses.
- Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
Please be aware:
The UoF/MOAB training is not paid as it is a pre-requisite, however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?
- Opportunities for advancement and growth
- Unionized benefits (including Education Allowance & Pension Plan)
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks!
Certification Requirements (All)
Minimum of 1 year security experience
COVID Double Vaccinated
Valid Certification in First Aid, CPR and AED
Valid Security Licence
▶️ Security Guard - Sherway Gardens Mall - (FT Continental Rotating) Etobicoke.
🖊️ Paladin Security
📍 Toronto