14 Oct
Reynolds and Reynolds
Mississauga
Job details
Here’s how the job details align with your profile.
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
Mississauga, ON
Benefits
Pulled from the full job description
- Dental care
- Life insurance
- Paid vacation
- Vision care
Full job description
As a Customer Training Professional you will guide our customers through the implementation process via phone, webcam, and internet on the software solutions that have made us the best in the industry.
Primary Responsibilities:
- Perform necessary preparation, setups, and schedule training with customer’s employees as required
- Training is delivered remotely via WebEx or phone
- Identify the customer’s business needs and configure our solutions to meet those needs
- Communicate with other internal groups to resolve problems and close issues
- Monitor individual work load and prioritize responsibilities
- Train/share knowledge with team members
- Use of time for learning, growth and development
Working Conditions:
- Prolonged periods of sitting and working on a computer is a requirement of the job – 50-60% of the time
Training:
- You will spend the first 3-6 months training with our Customer Service team to learn the ins and outs of Reynolds' software, while getting to work closely with customers. You will shadow your assigned mentor, as well as completing some classroom style, and online training.
BENEFITS:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, and life insurance
- Pension plan (50% company match up to 3%)
- Professional development and training
- Promotion from within
- Paid vacation and sick days
- Referral bonuses
- Associate discounts for cell phones, cars, computers, entertainment, and much more
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.”
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person
▶️ Customer Training Professional
🖊️ Reynolds and Reynolds
📍 Mississauga