Overnight Youth Worker - Madison House

Overnight Youth Worker - Madison House

Overnight Youth Worker

Madison House

Full Time, Contract (ends April 30, 2026)

10:30 p.m. to 8:30 a.m.

Level 6

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development,





and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview:

In this role, the Overnight Youth Worker would be responsible for establishing therapeutic relationships with youth that would allow them to develop the confidence and skills to successfully achieve their goals and create a positive network of support within the community.

Responsibilities:

Direct Service to Youth

- Responsible for ongoing assessment and attendance to youth’s needs, both physical and emotional from a trauma informed lens.
- Responsible for assisting with the development of a plan that addresses the expressed needs and goals of the client, in conjunction with them and the Case Manager.






- Responsible for facilitating the development of life skills and recreational activities through individual and group work.
- Responsible for meeting with youth daily to offer support and assistance with plan elements.
- Responsible for connecting youth to community resources and social supports as needed.
- Completes intake interviews and facilitates discharges from the program when appropriate in consultation with the Shift Supervisor.
- Manages wake up and bedtime routines, room access as well as access to laundry, tokens, assistance from other resources within Covenant House, including HCS, Educational and Vocational Services and Community Support Services.
- Responsible for providing individual counseling and support and management of behavior within the environment.
- Responsible for monitoring meals,





the packing of belongings and the movement of youth in and out of the building through both the Residential Reception area and the Main Reception.
- Ensuring safety and security of the environment is maintained. Greets visitors, staff and emergency services at the Main Reception entrance.
- Provides assistance during times of illness or crisis by contacting emergency services or by utilizing appropriate supports with the agency.

Case Management

- Responsible for caseload of up to 10 youth.
- Attends Case Management Team meetings, case conferences and any other meetings involving the client, or their plan as needed.
- Responsible for daily documentation of progress and activity on the youth’s case plan.






- Works collaboratively with other departments and agencies involved in the client’s plan.
- Updates the Shift Supervisor, Case Manager and coworkers of any concerns or changes regarding client’s situation or state of mind.

Administrative Duties

- Responsible for participating in program evaluation through completion of outcome tools and surveys with youth.
- Responsible for completing all documentation relevant to incidents, intakes and discharges via the paper file, ETO and SMIS.
- Logging intakes, referrals, visitors to main reception, answering phone calls, calling emergency services when required.
- Checking a responding to email daily.

Qualification, Experience:

- College or university degree or diploma in child and youth work or equivalent.






- Minimum two years' experience in a shelter or residential setting.
- Knowledge of adolescent developmental theory and specific issues related to street youth.
- Proficient in Microsoft Office.
- First Aid, CPR.
- Ability to identify, assess and intervene differentially with youth in crisis.
- Excellent verbal and written communication skills.
- Knowledge of community resources.

Please note this is Awake Overnight position.

Interested candidates should submit their cover letter and resume to this posting. Only those candidates selected for an interview will be contacted. No phone calls please.

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff.





It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation,





a request for accommodation will be accepted as part of the Covenant House recruitment process.

Please visit our careers page to see more job opportunities.

▶️ Overnight Youth Worker - Madison House
🖊️ Covenant House Toronto
📍 Toronto