14 Oct
Thumbtack
Toronto
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers,
embracing change, and choosing teamwork every day.
At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
- Available nationwide in every U.S. county
- 85 million projects started on Thumbtack
- 11 million 5-star reviews and counting
- Pros earn billions on our platform
- 1000+ employees
- $3.2 billion valuation (June, 2021)
About the Role
Do you want to work in a highly collaborative environment to reinvent how a large piece of the local economy works? We’re looking for a product manager to partner with engineers and designers to develop great solutions for Thumbtack’s customers and professionals. You’ll work on a variety of projects across the product with a diverse set of team members. Our Customer Growth PMs work across a variety of product areas depending on business needs including customer acquisition,
partnerships product experiences and conversion optimization.
Responsibilities
- Partner with engineers, designers, analysts and data scientists to ideate, prioritize and deliver great solutions for our customers and professionals
- Define and analyze key metrics to inform decision-making and measure success
- Conduct user research and lightweight tests to scope and prioritize product initiatives
- Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects
- Work closely with our marketing and/or business development teams to help us achieve business outcomes by leveraging the right product experiences
- Lead a significant portion of our product experience and be accountable for business outcomes
- Wear many hats and be key organizational glue
What you’ll need
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
- 7+ years of product management experience building consumer web or mobile products
- Excellent user-centric design and product sense
- Excellent analytical skills to break down and solve complex problems
- Proven ability to collaborate cross-functionally
- Excellent written and oral communication skills
- Excellent business judgment
- Ability to work in a fast-paced and dynamic environment
Bonus points if you have
- Experience working at a high-growth startup
- Prior accountability for business outcomes
- Experience in customer acquisition or conversion optimization
- Experience working directly on partnerships products or partnerships teams
- Experience working directly with marketing teams
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.
#LI-Remote
Benefits & Perks
- Virtual-first working model coupled with in-person events
- 20 company-wide holidays including a week-long end-of-year company shutdown
- Library (optional use collaboration & connection hub) in San Francisco
- WiFi reimbursements
- Cell phone reimbursements (North America)
- Employee Assistance Program for mental health and well-being
Learn More About Us
- Life @ Thumbtack Blog
- Virtual First Working Model
- Follow us on LinkedIn
- Meet the pros who inspire us
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
▶️ Staff Product Manager, Partnerships
🖊️ Thumbtack
📍 Toronto