13 Oct
S.i. Systems
Toronto
Jr. Bilingual Claims Specialist to support Wealth Management LOB for our large banking client - 62513
Location: Downtown Toronto (Hybrid - in office Wednesdays. As of June will be Mon/Thurs)
Duration: 4.5 months
Job Description:
The selected candidate(s) will provide accurate and professional service by telephone, or e-mail. They will assist in processing death claim benefits to applicable beneficiaries. They will support administrative requirements to ensure the smooth operation of the unit.
Job Responsibilities:
• Adjudicate assigned death benefit claims (20+ per day), including investigating claim details to determine validity, and communicating decisions verbally and in writing as required, and signing to release payments
• Process death benefit claims to appropriate beneficiaries via Capsil
• Manage claim requirement follow ups (via email, phone, or letter writing)
• Addresses any claimant or policyholder issue as part of the conversation, escalating as required for any complaint situation
Must Have Skills:
- 1+ yr relevant claims processing experience
- Bilingual (French/English)
- Post secondary degree required
Nice to Have Skills:
- Previous insurance/banking experience
- Experience with Capsil
Interview Process:
First Round - 30 min Teams meeting with HM and HM’s one-up
Format will consist of behavioral and getting to know you type questions and assessing French language competence
Apply