14 Oct
Home and Community Care Support Services
Cornwall
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place.
As a Bilingual Care Coordinator, you will assess and determine patient care needs and eligibility, provide accessand referrals to community services, and engage with patients, caregivers and other health care practitioners.
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible,
patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.
As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness andwork-life balance.
What will you do?
Under the general direction of the Manager, Patient Services, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns.
The Care Coordinator, through in person visits, assesses the patient's care needs and develops, implements, and updates (as required) a care plan that is informed by the patient's health and psychosocial needs; and, where possible, accommodates patient and caregiver wishes.
He/she also determines eligibility for and arranges for Ontario Health at
Home Champlain-approved health care services and refers patients and caregivers to other community resources and programs.
As a member of the Community Care Team,
the Care Coordinator will provide a broad scope of connection in their caseload geography, linking with care and services beyond community care while partnering closely with patients, families, caregivers, service providers and other community health providers supporting the patient in their home environment.
The Care Coordinator may also provide support to Primary Care teams strengthening the relationship and improving communication and access to care for shared patients as well as new patients.
Primary Responsibilities: Completes comprehensive patient assessments using a validated assessment tool, including patient's clinical, physical and psychosocial needs, and caregiver needs
Assesses the patient's and caregiver's understanding of,
and learning needs related to diagnosis, treatment, available resources, illness adjustment, and coping mechanisms
Assists patient and caregiver in setting appropriate goals (individual, joint, short or long term)Collaborates with patient, caregiver and the care team to develop an individualized care and service plan reflective of the patient's identified priorities and desired outcomes; identifies strategies and resources to be used in attaining clinical outcomes
Coordinates the delivery of Home and community care services to patients and their caregivers
Coordinates vendor and resource utilization involving medical equipment, supplies and services
Facilitates understanding and cooperation among members of the patient's multidisciplinary healthcare team; communicates with members of the patient's health care team to maximize patient outcomes
Initiates and authorizes the implementation of the care plan through contracted providers
Provides regular reports to Physicians, service providers, patients, caregivers and other authorized parties as required
Case documentation in accordance with Ontario Health at
Home Champlain policies
Lebgth of Temporary Assignment: May 30, 2025Team/Department: Eastern Champlain South
Hours of work: Monday to Friday, 8:30am to 4:30pmFTE: 1.0Starting Salary: $43.184/hr to $46.133Reports To: Manager, Patient Services
Affiliation: OPSEUOffice Location: Cornwall
What must you have?
Membership, in good standing, with the applicable regulatory body:
College of Nurses of Ontario
College of Physiotherapists of Ontario
College of Occupational Therapists of Ontario
Ontario College of Social Workers and Social Service Workers
College of Dietitians of Ontario
College of Audiologists and Speech Language Pathologists of Ontario2+years of recent experience in community health or a related field
Knowledge of the health care delivery system and community resources
Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
Established ability to accurately complete required documentation, reports and formsA valid driver's licence and access to a reliable vehicle
Proficient in a Windows environment
We have a mandatory COVID-19 vaccination policy.
As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.
What would give you the edge?
Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
Case management experience or recent related community experience
Ability to speak French or another second language
Hours of Work
Monday to Friday – 8:30am to 4:30pm (35hrs/week)We offer flexible work options,
this position will have a hybrid model of work with a combination of in-office and telework.
Location: 4200 Labelle St, Ottawa OR 301 Moodie Drive, Ottawa
What do we offer? We know wellness is supported with work-life balance.
In an inclusive culture committed to support your passion for continuouslearning, growth and innovation, we offer: Attractive comprehensive compensation packages and benefitsValuable development opportunitiesMembership in a world class defined benefit pension planWages are in accordance with the collective agreement between Home and Community Care Support Services Champlain and OPSEU and starting salaries range from $43.18/hr. - $44.64/hr.
Who we are
We are Ontario Health at
Home, ready to serve every person in Ontario.
We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.
If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.
Equity, Inclusion, Diversity and Anti-Racism Commitment
Ontario Health at
Home is committed to a culture of equity, inclusion, diversity and anti-racism.
We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve.
We welcome and encourage applications from all qualified applicants.
Accommodations for persons with disabilities required during the recruitment process are available upon request.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
▶️ Care Coordinator, Bilingual, Temporary Full Time, Eastern Champlain South: Cornwall
🖊️ Home and Community Care Support Services
📍 Cornwall