Store Director

Store Director

Sales Floor Management: Oversee and manage the selling environment, including staff adherence to selling floor assignments and ensuring exceptional customer service for each client.

Sales Performance Maximization: Drive the team’s success by enhancing product knowledge, coaching on effective selling and clienteling skills, and regularly reviewing individual transaction statistics.

Individual Goal Achievement: Support Sales Professionals in achieving their personal sales goals by monitoring suggestive selling efforts and providing timely feedback and guidance.

Policy and Procedure Enforcement: Ensure consistent and effective adherence to all company policies, procedures, and operational directives by all team members.







Client Outreach and Communication: Develop and execute plans to maintain compliance with thank-you note guidelines, telephone and email outreach goals, and supervise the content of all communications to clients.

Leadership by Example: Model brand values and standards, creating a respectful, customer-focused environment that inspires team excellence and aligns with their brand.

Requirements

Minimum 5+ years of selling and management experience within a luxury retail environment.

Demonstrated skills in professional sales development, with a strong commitment to exceptional customer experiences.

Exceptional interpersonal and communication skills with the ability to connect effectively at all levels within the organization and with their esteemed clients.

Strong leadership qualities with a proactive approach to managing teams.
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▶️ Store Director
🖊️ JRoss Recruiters
📍 Vancouver