13 Oct
Fix Network
Milton
Your career can go far at Fix Network!
As a growing company, Fix Network is looking for a Strategic Partner Developer who can take a firm grip on the wheel and lead our projects in a constantly changing world. The purpose of the position is to work closely with a network of franchisees to help them maximize daily operations and support them with their processes and production strategies. The main goal is to maximize revenue while providing a superior level of customer service.
Your responsibilities as a Strategic Partner Developer at Fix Network:
- Actively support the day-to-day operations of the Franchisees under the direction of the Director of Operations;
- Review daily operations and provide training and assistance as needed;
- Provide franchisees with operational support in person,
- Adhere to Standard Operating Procedures and adhere to them in accordance with corporate values;
- Establish and maintain strong relationships with franchisees, insurance partners and vendor partners;
- Record and track operational visits, remote support, warranty issues, and other required actions in the CRM system;
- Work closely with franchisees to identify opportunities for improvement in collaboration with the Director of Operations to effectively communicate these opportunities to the franchise owners;
- Collaborate with franchisees to ensure strict compliance with the policies and procedures of our insurance partners;
- Provide franchisees and their staff with training and support as needed,
- Provide franchisees insurance related procedures, as needed;
- Examine the quality of repairs made by franchisees by inspecting vehicles,
based on the different stages of quality control and compliance with the manufacturers' and I-CAR standards;
- Ensure franchisees’ estimates are created in accordance with our standard operating procedures and insurance partner guidelines and procedures;
- Participate in weekly meetings with the Director of Operations and other strategic partner developers to ensure effective use of all department resources;
- Other related duties as assigned.
Our ideal candidate:
- At least 3 years of automotive/collision industry experience
- Valid Canadian driver's license and excellent driving record
- Ability to travel extensively in the region covered and sometimes elsewhere in Canada, as needed
- Knowledge of Microsoft Office Suite (Outlook, Word, Excel and Powerpoint)
- Damage Appraisal experience
- Production management skills
Why Fix Network ?
In addition to joining a dynamic and highly motivated team in a flexible and constantly evolving work environment. You will have access to the following benefits
- Internal career opportunities
- Employer's contribution to the RRSP upon hiring
- Training and development: We are committed to supporting you by investing in training programs.
- Medical insurance for you and your family
- Equipment provided by the employer
Fix Network is the fastest growing automotive aftermarket service provider in the world, with more than 2,000 shops in 21 countries. The Fix Network family of brands includes Fix Auto, ProColor Collision, NOVUS Glass, SRP and Speedy Auto Service and we're just getting started! As we expand our business presence around the world,
we are always looking for dynamic people to keep the company moving in the right direction.
It's an exciting time to be part of an innovative team. If you're ready to take your career to the next level, Apply now!
▶️ Strategic Partner Developer
🖊️ Fix Network
📍 Milton