12 Oct
Lethbridge Family Services
Lethbridge
The Opportunity: Lethbridge Family Services (LFS) is seeking a Supervisor to join our team! This position provides HCA personnel management through support, and supervision. The supervisor supervises a team of health care aides, ensuring that quality client care is provided. You will receive ongoing support from a dynamic and skilled team and LFS is a great place to grow your career.
Position: SUPERVISOR
Department: HOME SERVICES
Hours: 35 hours per week – days, some evenings, and weekends
Key Responsibilities:
- Supervise workers: communicate job expectations to develop positive worker outcomes, plan, monitor, and assess job results, conduct annual performance evaluations,
provide coaching or progressive discipline to improve job performance.
- Develop personal growth opportunities for team members.
- Recruit, interview, hire, and train new workers.
- Assist with the coordination of special events – planning, coordination, development, implementation, and evaluation of all events.
- Support workers on wellbeing-related matters, workloads, or other worker concerns and situations negatively impacting worker wellbeing.
- Respond to crisis situations.
- Prepare and submit reports.
- Assess program strengths and identify areas for improvements.
- Organize and deliver programs and activities.
- Ensure that client services are delivered consistently and seamlessly.
- Ensure that services are provided in a manner that respects diversity and inclusion.
- Investigate incidents and concerns; identify, implement, and monitor appropriate corrective actions.
- Protect the health and safety of workers, communicate hazards, monitor worker compliance with safe work procedures and legislative requirements,
report all safety concerns and incidents.
- Complete unusual occurrence reports and root cause analysis.
- Support schedulers with scheduling duties, provides back-up assistance and problem-solve complex scheduling challenges.
- Conduct field visits with health care aides, clients, and clinical care coordinators.
- Approve overtime according to accepted processes.
- Deploy necessary resources to ensure that all shifts are covered, and client care is maintained. Plans and schedules workers according to client needs, organizational processes, and funding requirements.
- Conduct team meetings.
- Monitor worker qualifications and assign required training.
Qualifications:
- A degree or diploma with a major in business administration, health care administration, nursing,
or practical nursing. Current, active registration with a professional licensing body (CLPNA, CARNA) is considered an asset.
- A combination of education and experience will be considered.
- A minimum of 5 years of experience in the health care field.
- Excellent customer service skills, including the ability to professionally communicate verbally and in writing with HCAs and team members.
- Proficient in computer applications including Microsoft Office, including excellent keyboarding skills. Experience with Alaya care or other scheduling software an asset.
- Excellent communications skills including ability to document clearly and accurately, active listening, convey verbal and written messages respectfully and professionally.
- Excellent organizational skills, including time management, ability to manage multiple demands, and effectively prioritize.
- The successful candidate will be required to provide a Police Information Check, including the Vulnerable Sector.
Start date: ASAP
Application deadline: Until a suitable candidate is found
Please submit, in confidence, a resume and cover letter referencing job posting 24HS23 and where you viewed our ad:
Contact Person: Allyn Nelson
Web: lfsfamily.ca
We thank all candidates for their interest, however, only those selected to continue in the process will be contacted.
Lethbridge Family Services is an equal opportunity employer.
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▶️ Supervisor - 24
🖊️ Lethbridge Family Services
📍 Lethbridge