12 Oct
80u002F20 Consulting
Unionville
Job details
Here’s how the job details align with your profile.
Pay
- $18–$35 an hour
Job type
- Part-time
Shift and schedule
- Weekends as needed
- Monday to Friday
Location
80/20 Consulting Inc. in Unionville, ON
Benefits
Pulled from the full job description
- Dental care
- Extended health care
- Paid time off
Full job description
Job Title: Operations Assistant
Company: 80/20 Consulting Inc.
Location: Toronto, Canada
About the Company: 80/20 Consulting Inc. is a company located in Markham, Ontario offering the 8020 Excellerate leadership development product.
Job Description: We are looking for an Operations Assistant to join our team and support the 8020 Excellerate product offering.
The successful candidate will be responsible for a variety of tasks aimed at ensuring smooth customer operations and assisting with marketing and financial efforts.
Key Responsibilities:
- Customer Operations:
- Onboard new customers and provision access to the myQuest learning platform.
- Send book tokens, create new customer folders on Google Shared Drive, update Trello boards and Excel sheets with client details.
- Send psychometric assessment links to program participants and monitor their progress.
- Download and distribute assessment results to clients, coaches, and shared drives.
- Assist with setting up 1-1 debrief meetings and remind coaches to record sessions.
- Download and save recordings of sessions from Zoom to shared drives and SharePoint, edit one copy and save to Vimeo.
- Monitor the 1-1 coaching section of myQuest and use embedded AI to generate suitable replies or comments.
- Send weekly Office Hour reminders and announcements.
- Download and save recordings and transcripts of Office Hour calls to SharePoint.
- Monitor client progress and update tracking Excel sheets.
- Library Management:
- Manage a business library with over 3200 books, 250+ Audible books, 280+ The Great Courses, and various articles (print & online).
- Marketing Operations:
- Administer Buzz.ai campaigns and communications with prospects and leads.
- Monitor Sales Navigator messaging connected to the Founder’s LinkedIn account.
- Maintain HubSpot CRM contact lists and collaborate with the Marketing lead.
- Prepare information for sales calls and help with social media posts on LinkedIn and Instagram.
- Download sales call recordings from Zoom to SharePoint and Vimeo, and update tracking Excel sheets.
- Financial Operations:
- Help with monthly cost control by monitoring bank and credit card accounts in QuickBooks, categorizing, and closing them.
- Community Outreach:
- Assist with launching programs to the Iranian community in Toronto, including translating materials, creating marketing campaign messages, and sourcing advertising opportunities.
- Video Production:
- Record and edit new videos, save copies to SharePoint, and manage video content.
- Administrative Tasks:
- Act as an admin on 80/20 Consulting Inc.'s Microsoft Office 365, managing active users, password resets, permissions, and access for contract staff.
Required Qualifications and Skills:
- Familiarity with Office 365 suite of products and Copilot.
- Library management experience.
- Fluent in the Persian language and able to translate from English to Persian
- Ability to learn and become proficient in new online systems and productivity tools.
- Suggest and improve business operations.
- Bookkeeping experience with QuickBooks is an advantage.
- Video editing experience with Filmora is an advantage.
- Familiarity with learning management systems, myQuest experience is an advantage.
- Familiarity with CRM systems, HubSpot experience is an advantage.
- Familiarity with Vimeo, Sales Navigator, LinkedIn, and SharePoint.
Additional Information:
- The successful candidate will be on a probationary period of 3 months.
- Free access to the 8020 Excellerate program and training in all systems used will be provided.
Job Type: Part-time
Pay: $18.00-$35.00 per hour
Expected hours:
10 – 20 per week
Additional pay:
- Commission pay
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible language requirement:
- English not required
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- DCS / DEC (required)
Experience:
- Administrative or similar: 2 years (required)
Work Location: Hybrid remote in Unionville, ON L3R 2J3
▶️ Operations Assistant
🖊️ 80u002F20 Consulting
📍 Unionville