Supervisor, Community Programs

Supervisor, Community Programs

Supervisor, Community Programs

Req ID: 25586
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 10/23/2024

Facilitate the development, implementation and supervision of diversified recreation programs to meet the needs of the community.

Duties and Responsibilities

- Research, develop, organize, administer, evaluate and market/promote a comprehensive menu of programs to meet the needs of all age groups and a diversity of clients.
- Ensure timely and effective resolution of customer questions, complaints, concerns, and issues.
- Incorporate and model the HIGH FIVE Principles of Healthy Child Development in program delivery where appropriate.
- Work closely with other centre program supervisors, Library, Schools,





Community Agencies, Facility Operations, Operational Planning, and various other partners.
- Participate as part of the building supervisory team and assist in the general supervision of the building (including Manager on Duty shifts), programs, staff; and maintain excellent public relations and customer service.
- Ensure a coordinated approach of service delivery, space utilization and maximize cross-over programming.
- Encourage community involvement in the use of the facilities.
- Hire, coach, train, schedule and supervise staff.
- Coordinate a diversified part-time staff compliment which will include specialized instructors for the delivery of recreation services.
- Expand program delivery through the use of volunteers, committees, outside agencies and partners.
- Maintain all required statistics and prepare reports as required.
- Recommend and monitor annual operating budget.
- Ensure compliance to existing City Recreation Standards and Corporate Policies.
- Other duties as required.







Skills and Qualifications

- Post-secondary education in Recreation, Phys Ed, Kinesiology or a related field.
- Minimum 3 years progressive experience in Recreation or a related field.
- Knowledge of Microsoft Office programs, structural software applications, and all other appropriate City software.
- Demonstrated knowledge and experience in the development, design and delivery of general interest recreation programs and camps (including budget management, staff supervision, volunteer dynamics and community development).
- Ability to demonstrate excellent customer service skill in working with staff, community groups, outside agencies and public.
- Must be able to demonstrate leadership skills and the ability to work in a team environment.






- Must be a highly motivated self-starter with excellent oral and written communication skills and the ability to establish effective working relationships.
- May require some lifting of supplies/materials.
- Ability to work in a changing environment and interest in broadening your experience is desired.
- Proficient computer skills in Active Net registration system is an asset.
- Knowledge of R3/SAP is an asset.
- Must have current CPR, Standard First Aid Certification, HIGH FIVE - PHCD, Quest 1 and Quest 2 (or willing to obtain within the first 6 months of start date).
- Valid Ontario Class ‘G’ driver’s licence, access to a reliable vehicle for site visits is an asset.
- Must be able to work a variety of shifts, including evenings and weekends.







Hourly Rate/Salary: $86,858.00 - $115,812.00
Hours of Work: 35
Work Location: Various locations
Department/Division/Section: CMS/Community Services Dept, CMS/Recreation & Culture Division, Program Delivery
Non-Union/Union: Non Union

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▶️ Supervisor, Community Programs
🖊️ City of Mississauga
📍 Mississauga