11 Oct
Fluid - Solutions de Talents/Workforce Solutions
Montreal
Role: Customer Relationship Manager
Permanent Position
Location: Montreal, QC
Responsibilities:
- Manage client relationships and assist in business development for existing accounts.
- Solicit prospective customers by creating new relationships and obtaining new businesses.
- Maintain a high level of client satisfaction through effective client support and resolve merchant complaints in a quick and efficient manner.
- Organize, coordinate and execute account strategies to build rapport with business owners.
- Proactively reach out to merchants in order to maintain strong relationships.
- Coordinate with industry partners to help resolve issues and add value to merchant accounts.
Skills & Requirements:
- A minimum of two years of responsible leadership experiences in management or supervisory positions in credit card processing industry. (MUST HAVE)
- Proven ability to respect and meet sales targets.
- Excellent problem solving and multitasking skills.
- Effectively communicate between customers, and through all phases of customer engagements. Ability to explain complex information in a clear and concise manner.
- Excellent communication skills in English.
- Good teamwork and leadership skills.
- Superior listening and negotiation skills.
Benefits:
- Weekly pay + uncapped commission and bonus structure.
- Fixed schedule (day shifts ONLY; no nights or weekends).
- Daily cash bonuses.
- Gift cards and awards.
- Group benefits.
- Free coffee/lattes.
- Complimentary breakfast every day.
- Snack Bar.
- Rooftop Terrace.
- Monthly BBQs.
- Upbeat work environment and fun company culture.
Fluid vous remercie de l'intérêt que vous portez à cette opportunité. Toutefois,
seuls les candidats possédant les compétences requises seront contactés.
Fluid souscrit aux principes d'égalité d'accès à l'emploi et d'action positive. Nous accueillons et encourageons la diversité sur notre lieu de travail.
Les candidats doivent être qualifiés pour travailler au Canada.
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▶️ Customer Relationship Manager
🖊️ Fluid - Solutions de Talents/Workforce Solutions
📍 Montreal