10 Oct
Great Canadian Entertainment
Halifax Regional Municipality
Position Summary
JOB DESCRIPTION
The Cage Shift Supervisor is responsible for overseeing and monitoring daily operations and functions of the Casino Cage and Count Room. In the absence of a Cage Shift Manager, the Cage Shift Supervisor assumes responsibility of the shift. S/he is collaborative, excels at multi-tasking and displays exceptional communication and interpersonal skills. The Cage Shift Supervisor will motivate, will lead by example, will provide a learning environment, and will ensure adherence to all policies and procedures.
Job Duties
- Responsible for the daily overseeing and monitoring of all functions of the Casino Cage including the Main Bank, Employee Services, Chip Bank, Front Windows and Count Room;
- Trains,
schedules and evaluates Cage Cashiers and Count Room Attendants, and regularly provides feedback;
- Ensures that the Cage and Count Room is in compliance with Provincial Gaming Regulations and Casino Nova Scotia Internal Controls, policies and procedures;
- Promotes outstanding customer relations and creates a positive and safe working environment that will enhance productivity and service;
- Performs administrative duties as required in a supervisory capacity, including the preparation and implementation of procedures;
- Assists in establishing, implementing and audit controls of policies and safekeeping controls for the Cage;
- Finds ways to Play; you are serious about work, without being serious in your demeanor;
- Other duties as assigned including Guest Services;
- Chooses to make everyday a great day;
- Stays focused in order to Be there; and
- Delivers an exceptional entertainment experience to internal and external guests to ensure you Make their day.
Minimum Qualifications
- A good fit for the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude!
- Minimum Grade 12 or equivalent is required
- NSAGD certification as a Cage Cashier is required
- Minimum one year supervisory experience in an operational environment required
- Must demonstrate an understanding of the importance of compliance with policies and procedures, as well as adherence to internal controls
- Demonstrated ability to motivate a team
- Satisfactory attendance is required
- Demonstrates excellent Customer Service skills, has the ability to promote excellent guest service, and build and maintain respectful departmental and interdepartmental relationships
About Us
Who we are!
GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.
Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.
Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team,
and superior value to our shareholders.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
- Freedom to Innovate: supports new and better ways to be successful.
- Be your Authentic Self: environment that values diversity as a source of strength.
- This isn't your typical "corporate" job. We work hard and we have fun!
The only thing we don’t play games with…..is your career!
Great Canadian Entertainment is committed to promoting an inclusive,
accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Great Canadian Entertainment!
▶️ Cage Supervisor-HFX
🖊️ Great Canadian Entertainment
📍 Halifax Regional Municipality