10 Oct
Medtronic
Brampton
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.
You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Sales Solutions Coordinator will deliver operational excellence by providing exceptional sales support and administrative solutions to the sales organization such as insurance and government programs support, CPT payments, training assignments, Loaners/demos management, etc
A Day in the life: Responsible for reporting complaints and Adverse Drug Reactions (ADR).
Plans and executes process improvement initiatives.
Assists with insurance / government programs follow-ups, documentation, and paperwork collection.
Processes the CPT submitted compensation form/training checklists for accuracy and cross references SAP ICE and Salesforce to ensure everything matches up, and there is not a duplicate.
Prepares and schedules appointments with patients for their upcoming product trainings.
Processes demo and loaner requests
Provides exceptional customer service to our external and internal customers.
Participates in all training courses/ sessions required by Medtronic, to achieve expected certifications, operating procedures, and product knowledge necessary to providing exceptional customer service.
OFFICE SUPPORT CAREER STREAM:
Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization.
The majority of time is spent in the delivery of support services or activities, typically under supervision.
DIFFERENTIATING FACTORS
Autonomy:
Seasoned individual contributor who provides assistance and training to lower level employees.
Performs a wide variety of non-routine clerical and administrative tasks and may support special projects or assignments.
Works under limited supervision.
Organizational Impact: Works to deliver day-to-day objectives with significant impact on achievement of results for the job area Work involves obtaining or providing information or data requiring some explanation or interpretation.
Work consists of tasks that are typically not routine.
Innovation and Complexity: Makes minor changes in systems and processes to solve problems or improve effectiveness of job area.
Expected to independently propose solutions to problems for manager review.
Communication and Influence: Communicates typically with internal and external contacts.
Obtains and provides information on matters of moderate importance to the job area.
Leadership and Talent Management: Responsible for providing guidance, coaching and training to other employees within job area.
Required Knowledge and Experience: Requires broad practical knowledge of operational systems and practices typically gained through extensive experience and/or education.
Requires minimum of 4 years of relevant experience.
REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
• Broad practical knowledge of operational systems and practices typically gained through extensive experience and/or education.
JOB EXPERIENCE
• Minimum of 4 years of relevant experience.
SKILLS/COMPETENCIES
• English – French Bilingual
• Strong planning, project management and problem-solving skills
• Strong analytical skills.
• Strong Influencing skills
• Ability to plan, manage and execute projects within budget and on schedule.
• Ability to communicate effectively to and with all levels of the organization and customers (strong written and verbal skills)
• Ability to work effectively in a matrix environment.
• Self-starter, independent, dynamic, positive attitude
• Strong attention to detail to ensure accuracy, and completeness.
• Team player
• Flexible and adaptable to a fast-paced changing environment
• Strong interpersonal skills
• Intermediate to advanced level of Excel and Word.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values.
We recognize their contributions.
They share in the success they help to create.
We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
From the R&D; lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.
We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
Welcome to our new Careers Site!
If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity.
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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.
From the R&D; lab,
to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.
We have the talent, diverse perspectives, and guts to engineer the extraordinary.
We change lives
.
Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.
Our industry leadership comes from the passion and ingenuity of our people.
That's who we are.
Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
We build extraordinary solutions as one team
.
With one Medtronic Mindset defining how we work.
Speed and decisiveness run through our DNA.
Diverse perspectives inspire our bold answers to any challenge that comes our way.
And we deliver results the right way, breakthrough after patient breakthrough.
This life-changing career is yours to engineer
.
By bringing your ambitious ideas, unique perspective and contributions, you will…
Build
a better future, amplifying your impact on the causes that matter to you and the world
Grow
a career reflective of your passion and abilities
Connect
to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest: Experiences that put people first
.
Respect for people is the hallmark of our humanity.
It fuels our team to positively impact even a single life.
And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
Life-transforming technologies
.
No matter your role, you contribute to technologies that transform lives.
What we build empowers patients to live life on their terms.
Better outcomes for our world
.
Here, it's about more than the bottom line.
Our Mission to improve human welfare drives us.
We advance healthcare, society, and equity with every design, inside and outside our walls.
Insight-driven care
.
Fresh viewpoints.
Cutting-edge AI, data, and automation.
You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
[email protected]
To request removal of your personal information from our systems please email
RS.HRC [email protected]
▶️ Bilingual Sales Operations Coordinator
🖊️ Medtronic
📍 Brampton