FT Program Manager - Disaster Recovery

FT Program Manager - Disaster Recovery

Job details

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Job type

- Full-time

Shift and schedule

- Flextime

Location

Winnipeg, MB

Benefits

Pulled from the full job description

- Dental care
- Extended health care
- Flextime
- Life insurance
- Paid time off
- Paid vacation
- Tuition reimbursement

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Full job description

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.







If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

Job Purpose

Reporting to the Director, Cyber Security, the Program Manager, Disaster Recovery is responsible for ensuring Manitoba Liquor & Lotteries (MBLL) can recover and restore information technology delivered business services meeting business recovery expectations in response to significant technology disruptions/disasters. The position leads the program lifecycle and governance processes for the Disaster Recovery Management (DRM) program. The incumbent also works with IT and business stakeholders to design or prepare technology applications, infrastructure, and systems for resilience and recovery and develop and maintain plans and skilled teams to respond to significant technology disruptions. The incumbent will also lead teams of cross functional resources through disaster recovery exercises,





critical incident response and significant technology disruptions/disasters.

Job Responsibilities

- Work across each of the internal and external organizations to ensure the success and effectiveness of the DRM program, including board of directors, executive management, business continuity management (BCM) committees, enterprise risk management, ITS, line of business/departmental managers, human resources, legal/compliance, audit, cybersecurity, corporate security, facilities management, suppliers/third parties and business partners, government agencies, utilities, insurance firms, regulators, and the media.
- Working across ITS and MBLL divisions develop, maintain and update Business Impact Analysis (BIA) documentation for key business systems.
- Plan, build, run and manage the enterprise-wide DRM program,





including DR strategies and alignment with business requirements and expectations, recovery priorities, plan development, plan exercising, annual program agendas and recovery improvement metrics.
- Develop formal reporting and schedules for delivery of all enterprise DRM communications to internal management (board of directors, the audit committee, BCM executive steering committee and business unit management) and external stakeholders (regulators, auditors) regarding the status of the enterprise DRM program, including annual reporting, audit report responses and business requests.
- Conduct the following governance activities:
- Develop strategies, plan, build,





run and manage MBLL's enterprise-wide disaster recovery management program governance framework.
- Develop, maintain and socialize applicable standards and guidelines.
- Provide program status benchmarking and maturity assessments.
- Conduct annual program management and reporting schedule with program metrics, key risk indicators (KRIs), benchmarking, and program scorecard.

- Serve as the key IT representative to enterprise BCM ensuring that IT technologies and processes support all key availability and recovery requirements and identify gaps and opportunities for the DRM program to address, meet, and improve recovery and resilience.
- Work closely with business units, the IT department, and external parties to establish and regularly review key business strategies and ensure alignment with business BCM needs,





including the recovery and restoration of MBLL's mission-critical business processes, data, and infrastructure.
- Work across ITS and with the business for annual business planning, budget development and business cases for DRM driven capital or operational initiatives.
- Assume management responsibility for DRM (including data-center-specific and non-data-center-specific IT infrastructure), with a major focus on achieving all financial estimates, ensuring adequacy of end-state production recovery environments, meeting all strategic planning deliverables, and coordinating activities of technology resources with key business units and development groups, as required.






- Identify gaps in the alignment of technology and business objectives and identify new DRM improvement initiatives.
- Identify and develop strategic opportunities for advancing or improving MBLL recovery and resilience.
- Other related duties as assigned.

Primary Qualifications

- Completion of a recognized degree or diploma program in a related IT discipline, or an equivalent combination of education and experience.
- A minimum of ten years’ experience with increasing responsibility in an IT support and service delivery or IT Project Manager role supporting Enterprise Class systems and applications with a minimum of three years in a supervisory/leadership role.
- Progress towards Certified Business Continuity Professional (CBCP) or Associate Business Continuity Professional (ABCP) accreditation or equivalent experience is an asset.





This certification will be required; however, it may be acquired on the job within five years of hiring. Once acquired, must be maintained for re-certification.
- A minimum of two years’ experience with Disaster Recovery planning and exercise testing.
- Excellent program management skills with demonstrated ability in leading the delivery of several projects of varying complexity and risks within the program on time, on budget and within scope.
- Work experience demonstrating achievement of efficiencies, strong leadership and organizational skills, adoption of best practices, strong initiative and ability as a self-starter, and strong human resource management skills.
- Business acumen with strong strategic vision, tactical planning,





and organizational understanding.
- Proven leadership and team building skills.
- Excellent communication and interpersonal skills and demonstrated political acumen.
- Excellent knowledge and experience with Project, Program, and Portfolio Management methodology, tools, and techniques.
- Currency with, and demonstrated conceptual understanding of, leading edge technology options.
- Ongoing and demonstrated previous professional development to maintain designations and stay current with changes in the profession.

- Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, and Teams).

- Demonstrated ability to analyze and solve problems, make decisions, understand business principles and practices, communicate effectively, facilitate, and negotiate.

Secondary Qualifications

- A Project Management Professional (PMP) designation or Prince2 certification would be an asset.
- Expertise in Liquor, Gaming and Cannabis Authority of Manitoba (LGCA) legislation and technical standards or other regulated industry is considered an asset.

A Great Place to Work! Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

- Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
- Hybrid Work Model: Remote/Office work for eligible positions.
- Flex Time: Flexible shifts and work hours for eligible positions.
- Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee’s basic earnings for 17 weeks.
- Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
- Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
- Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
- The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

- Accrue up to 10 paid vacation days per year during the first 2 years of employment.
- Accrue 15 paid vacation days per year after 3 years of employment.
- Accrue 20 paid vacation days per year after 5 years of employment.
- Accrue 25 paid vacation days per year after 9 years of employment.
- Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

- Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee’s long-term strategy.
- Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

- Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependants. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

- Educational Assistance: Tuition reimbursement for eligible employees.
- Training: Variety of courses and programs to support skill and professional development.
- Career progression: Internal job posting system that provides opportunities for a variety of career paths.
- Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

- Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
- Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.

▶️ FT Program Manager - Disaster Recovery
🖊️ Manitoba Liquor & Lotteries
📍 Winnipeg