09 Oct
Stoneridge Insurance Brokers
Bolton
Job details
Here’s how the job details align with your profile.
Pay
- $40,000.00–$60,025.63 a year
Job type
- Full-time
- Permanent
Shift and schedule
- Day shift
- Monday to Friday
Location
159 Industrial Rd, Bolton, ON
Benefits
Pulled from the full job description
- Dental care
- Extended health care
- Paid time off
Full job description
Job Overview
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints in a professional and efficient manner
- Perform data entry to update customer records and information
- Utilize sales techniques to upsell products or services
- Maintain a high level of customer satisfaction through excellent service
Requirements
- Strong communication skills with a focus on phone etiquette
- Previous experience in customer service or sales is preferred
- Proficiency in data entry and ability to analyze customer needs
- Bilingual or multilingual capabilities are a plus
- Ability to communicate effectively in English
Job Types: Full-time, Permanent
Pay: $40,000.00-$60,025.63 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Customer service: 2 years (preferred)
- CSR: 2 years (preferred)
Licence/Certification:
- RIBO License (preferred)
Work Location: Hybrid remote in Bolton, ON L7E 1K5
Expected start date: 2024-10-21
▶️ CSR - Customer Service Representative
🖊️ Stoneridge Insurance Brokers
📍 Bolton