09 Oct
Recognized
Metro Vancouver
Job details
Here’s how the job details align with your profile.
Pay
- $19–$20 an hour
Job type
- Full-time
- Part-time
- Permanent
Shift and schedule
- 8 hour shift
- Evenings as needed
- Day shift
- Monday to Friday
Location
Metro Vancouver Regional District, BC
Benefits
Pulled from the full job description
- Company events
- Dental care
- Extended health care
- Life insurance
Full job description
Are you an experienced receptionist/administrative assistant and are looking for a permanent position in a dynamic environment? Do you enjoy helping customers by providing amazing customer service? If this sounds like you, apply today!
About Us
We are committed to delivering exceptional quality and customer service.
We are grounded in three founding principles: Selection, Value and Trust and these continue to be values that are instilled in all of our employees. We are a family owned and operated company that has a long-standing commitment to supporting the community.
Among our four dealership locations in the Greater Vancouver Area - we currently employ close to 500 hard-working and dedicated individuals. We welcome you to join our growing and energetic team!
Our Company Offers:
- Inclusive and supportive company culture and safe work environment
- Highly competitive compensation plans based on experience and performance
- Extended Health and Dental Plan benefits
- Continuous training & professional development with advancement opportunities
Position Summary
The Receptionist is a customer service individual responsible for managing our front desk operations by performing various administrative tasks and duties. The primary responsibility is to operate our switchboard phone system.
The Receptionist is a key role within the organization as he or she is the first point of contact for customers entering or calling the dealership. The Receptionist works with all areas of the business to ensure that customers have an exceptional experience.
Key Responsibilities
- Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
- Efficiently answer and redirect phone calls to the appropriate department or employee by actively listening to customer inquiries
- Answer general inquiries by providing relevant and accurate information to customers both on the phone and in person
- Receive and process payments, as well as record receipts for services and sales departments
- Collect,
sort and distribute daily mail, messages, and courier deliveries in a timely manner
- Track walk-in traffic and provide leads to sales team when appropriate
- Manage information and resources by accurately updating corporate databases
Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.
Cultural Skills & Requirements
- Excellent written and verbal communication skills in order to clearly deliver messages efficiently across all levels of the organization
- Cross-cultural awareness and interpersonal skills to provide exceptional customer service
- Strong organizational skills with the ability to prioritize and multi-task
- Ability to maintain professionalism and composure during high-volume periods
- Detail-orientated and conscientious work ethic
- Self-driven to work independently with the ability to work effectively and collaboratively in a team environment
Technical Skills & Requirements
- 1-2 years of customer service experience and previous experience as a receptionist or an administrative assistant
- Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) in order to develop and maintain various documents, spreadsheets, and databases
- Post-secondary training and Office Management certification is an asset
- Previous experience operating a switchboard is an asset
Logistical Requirements
- Full-time/Part-time, multiple locations
- Availability daytime and evenings
- Professional attire required (business casual dress code)
Join our Team
There is no time like the present—we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.
Job Types: Full-time, Part-time, Permanent
Pay: $19.00-$20.00 per hour
Expected hours: 27 – 40 per week
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
▶️ Receptionist/Administrative Assistant for Automotive Dealership
🖊️ Recognized
📍 Metro Vancouver