General Manager

General Manager

Parkland Retirement Living & Lifestyle Residences

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a General Manager to join our Parkland on Eglinton West team based in Etobicoke, Ontario.

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement.





And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

- Senior level role with a competitive compensation package
- Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
- Life, travel, and other insurances
- Access to virtual healthcare 24/7 for FREE through the group health benefit plan
- RRSP program (5% employer matching)
- Vacation accrual (begins immediately) and travel insurance
- Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
- Access to continuing education and training through Shannex’s Centre of Excellence
- Opportunities to be part of sector innovation and continuous improvement initiatives






- Recognition and Rewards for service excellence and safety

About the Opportunity

- Providing leadership and overseeing the provision of quality services respecting the resident’s right to individualized planning of services
- Managing available resources to promote optimal resident and employee satisfaction
- Overseeing the process to respond to resident inquiries, complaints, and comments
- Fostering the development of a quality culture that shapes the values, beliefs, and actions of all staff through the application of a continuous quality improvement philosophy
- Leading the facility management team toward the organizational, facility and departmental goals and priorities
- Working with the management team to promote communication and compliance to policies,





procedures, and applicable legislation
- Identifying and managing risk as it applies to the human, physical and financial resources
- Promoting and marketing of the facility and its services within the community and surrounding area
- Ongoing monitoring of facility occupancy and adjustment of marketing strategy and activities to achieve occupancy goals
- Ensuring established division and department standards are adhered to by all staff.

About You

- Undergraduate degree in health-related field, business or hospitality required
- Master’s degree in health-related field, business or hospitality an asset
- Minimum 5 years management experience






- Previous experience in working with the elderly in long-term care or a seniors retirement living environment an asset
- Extensive knowledge of the Etobicoke Region
- Experience managing in a unionized environment
- Diploma in gerontology an asset
- Must be willing to participate in related professional affiliations as identified by the organization

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.







All applications are kept in strict confidentiality.

- Only those selected for an interview will be contacted.

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▶️ General Manager
🖊️ Parkland Retirement Living & Lifestyle Residences
📍 Golden Horseshoe