Workplace Facilities Manager (multiple sites)

Workplace Facilities Manager (multiple sites)

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.





With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

The Workplace Facilities Manager is responsible for leading the team in forging a lasting, open, and collaborative relationship with clients through the delivery
of a unique and authentic experience across NSW, ACT and QLD sites.

Provide and manage a comprehensive and consistent range of services across
an assigned geographical area, with a focus on continuous improvement,
operational excellence, safety, and compliance. Create an interesting and
impactful client engagement strategy.







Build a community of ambassadors and workplace support team to deliver timely and consistent Workplace experience soft services & workplace operations technical services. Develop client support and feedback initiatives and lead regular meetings with stakeholders to enhance relationships.

Some interstate travel may be required within JLL's travel policy and business
requirements.

An overview of the role:

- Introduce technology and digital platforms to enable Workplace team to be mobile and present on the occupant floors
- Manage & oversee services (soft & hard) as part of the scope delivered Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure.






- Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response.
- Deliver the account’s Human Experience Roadmap across the campus and ensure the delivery of all operational requirements to uplift workplace experience, community engagement and sense of wellness and well-being across the campus
- Create a fun and impactful client engagement strategy
- Engage with all guests, employees, and key stakeholders
- Imbed in the FM team a culture of empowerment, engagement, and fulfilment
- Work with relevant parties on space management through data analytics
- Develop client support/feedback initiatives e.g. FAQ
- Build a community of ambassadors to delivery soft services that are authentic, caring,





and able to provide timely services Ensure effective communications and reporting to clients on operation matters and Workplace Experience
- Lead the development and implementation of all internal communication strategies in collaboration with client’s leadership
- with a focus on improving culture and employee engagement
- Liaise with JLL team and client on soft service delivery
- Share regular event and celebrations content through client’s internal monitors, blog posts, newsletters, and other communication channels.
- Team player, motivational leader, work across business unit to
- Actively encourage an environment that drive teamwork, co-operation & performance excellence
- Annual budget planning






- Ensure the monthly performance report is generated to meet SLA standards.
- Review monthly financial reports including the preparation of accruals and variance analysis.

Sound like you? This is what we’re looking for:

- A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client.
- An engaging people manager who thrives on inspiring and developing their team.
- Proactive with a keen eye for detail and the ability to balance multiple priorities while seamlessly delivering outstanding customer service to our client.
- Someone with a can do attitude with proven ability to build and maintain relationships
- A strategic thinker who is capable of dealing with ambiguity and solve complex problems effectively






- At least 4 years’ experience in facilities management or related field
- Proven ability to build strong client relationships and the ability to adapt quickly to changing environments
- Knowledge of local occupational health and safety requirements
- Knowledge of vendor/contractor management
- Strong budget management and financial analysis skills

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation,





we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number LMREQ389969.

Location:

On-site –Parramatta, NSW, Sydney, NSW







If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may

. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us

page > I want to work for JLL.

▶️ Workplace Facilities Manager (multiple sites)
🖊️ JLL Canada
📍 Sydney