22 Oct
SPECTRAFORCE
Mississauga
Job Title: Head of Information Technology Operations
Duration: Fulltime- Perm role
Location: Mississauga, ON- 3 Days onsite/ week
Job Description
As the Head of Information Technology Operations, you will be responsible for overseeing all aspects of our IT operations, ensuring the stability, security, and efficiency of our technology infrastructure. You will lead a team of IT professionals and collaborate closely with other departments to align technology initiatives with business objectives. The ideal candidate is a strategic thinker with extensive experience in IT management and a proven track record of implementing and optimizing technology solutions.
Job Duties & Responsibilities
- Develop and implement IT strategies,
policies, and procedures to support business objectives.
- Oversee the day-to-day operations of the IT department, including network administration, system backups, and user support.
- Lead the implementation and management of DevOps practices to enhance collaboration, automation, and efficiency in software development and deployment.
- Define and maintain enterprise architecture standards, ensuring alignment with business goals and scalability.
- Establish and maintain service management processes and procedures, including incident management, change management, and service level agreements (SLAs).
- Manage IT assets throughout their lifecycle, including procurement, deployment, utilization tracking, and disposal.
- Develop and enforce information security policies and procedures to protect the organization's data and systems from threats and vulnerabilities.
- Ensure compliance with relevant regulations and standards, including GDPR, HIPAA, SOC 2, and ISO 27001.
Experience,
Education & Designations
- Bachelor's degree in Information Technology, Computer Science, or related field; Master's degree preferred.
- Minimum of 8 years of experience in IT management, with a focus on operations.
- Experience with DevOps tools and practices, such as continuous integration/continuous deployment (CI/CD), containerization, and infrastructure as code (IaC).
- Experience with asset management tools and processes.
Knowledge, Skills & Attributes
- Proven leadership skills with the ability to motivate and develop a high-performing team.
- Strong understanding of IT infrastructure, including networks, servers, and security systems.
- Strong understanding of e-commerce platforms, with experience managing Shopify front-end solutions.
- Proficiency in Microsoft applications and experience with Azure middleware.
- Knowledge of enterprise architecture principles and frameworks (e.g., TOGAF, Zachman).
- Familiarity with IT service management (ITSM) frameworks such as ITIL.
- Deep understanding of information security concepts and best practices.
- Familiarity with governance, risk, and compliance (GRC) frameworks.
Certifications/Licences
- Relevant certifications (e.g., CISSP, ITIL, TOGAF, PMP) preferred.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I.
proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential.
Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees. Additionally, our employee discount program provides exclusive access to thousands of discounts on travel, entertainment, and more. SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability,
conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law. Please contact Human Resources at [email protected] if you require reasonable accommodation.
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▶️ Head of Information Technology Operations
🖊️ SPECTRAFORCE
📍 Mississauga