11 Oct
Royal Bank of Canada
Toronto
Senior Manager, Application Maintenance and Transformation
Job Summary
What is the opportunity? A challenging and exciting role within the fast-paced world of Wealth Management that will offer to the successful candidate an opportunity to work with modern technologies, manage a team of IT professionals and influence how a set of Data Visualization applications within the Wealth space grow as the app custodian for those applications. This role will be accomplished not only through reactive response techniques but proactive ones that leverage machine learning, automation, monitoring and alerting to minimize any application downtime.
What will you do?
1.
Manage a team of resources and coordinate accordingly for all maintenance and transformation objectives.
2. Establish and maintain UAT, IST and Production environments and implementations.
3. Manage the troubleshooting and root cause analysis of application problems.
4. Lead the investigation and analysis of application failures including writing up of incident and root cause analysis reports.
5. Manage and lead DRP initiatives, including implementation and testing.
6. Manage and lead infrastructure changes/upgrades initiated by GTO IT including things like patching that limit risk and compliance vulnerabilities associated to TSS, NPIDs, WWF, Crypto, etc.
7. Identify and escalate to senior management potential areas that may be improved to cut down support costs and budgets.
8. Act as an application custodian for a number of Wealth Management Applications (i.e. Fee Billing, Collateral Monitoring System, Global Security Aggregation System, SecureAPI, Teamview, Dataview, Content Management Services, etc.)
What do you need to succeed?
Must Have:
1.
3+ years of people management experience with a technical aptitude for developed applications (both vendor and in-house built) running on-prem and/or on cloud.
2. Expertise in SQL Querying, SQL DBs.
3. Expertise in interpreting Stored Procedures.
4. Working experience with OCP and External Cloud (i.e. Azure, AWS, etc.).
5. Understanding of Batch Job Schedulers and Programming Languages (i.e. DataStage, Zeke, JCL, etc.).
6. Experience of Application/Web Server Administration and SRE Tools: Dynatrace, Catchpoint, Ansible, Aternity, etc.
Nice to Have:
1. Knowledgeable on Wealth Management Business.
2. Computer Science degree.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing,
and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to take on progressively greater accountabilities. Opportunities to build close relationships with clients. Access to a variety of job opportunities across business and geographies.
Additional Job Details:
Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: TECHNOLOGY AND OPERATIONS
Job Type: Regular
Pay Type: Salaried
Posted Date: 2024-10-07
Application Deadline: 2024-10-25
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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▶️ Senior Manager, Application Maintenance and Transformation
🖊️ Royal Bank of Canada
📍 Toronto